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Why 911 dispatchers are the backbone of Ottawa's emergency response
CTV News
At Ottawa's paramedic dispatch center, celebration mixes with duty as emergency phone operators handle hundreds of daily calls. Honored for their dedication, these dispatchers balance high-pressure situations with teamwork, navigating complex emergencies with skill, compassion and constant readiness. Read More
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Behind the line: What it takes to be a 911 operator
CTV News via YouTube
This video highlights the crucial role of 911 operators, showcasing their importance as the first point of contact during emergencies. Inspector Gourd Spedo explains the traits needed for the job, the rewards of the profession and the often misunderstood demands of emergency telecommunications. Read More
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New ACO division sets priorities during 1st provincial gathering
OPSEU/SEFPO
Ambulance communication officers met recently to elect leaders, adopt bylaws and discuss key workplace concerns. These professionals manage emergency calls using advanced systems, guiding paramedics to urgent scenes. They serve in both provincial and municipal communication centers. Read More
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Why Quebec paramedics may vote to strike soon
CityNews Montreal
Quebec paramedics tied to FSSS-CSN unions may soon vote on a strike amid unresolved disputes over pay, overtime and pensions. With essential services required during any walkout, legal rulings continue shaping how care must be maintained. Read More
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Simple card could help save lives in emergencies
CKNX-AM
Huron County Paramedic Services is expanding a program that equips residents with a magnetized card listing critical health information, allowing emergency crews fast access during crises. The initiative supports faster, more informed care, especially for vulnerable individuals. Read More
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Ways Easter brings families together
Swift Current Online
Families in Gull Lake, Saskatchewan, can celebrate Easter with a pancake breakfast, egg hunt and more at Elks Hall. Hosted by EMS and Ranch House Meat Company, the event invites all ages to enjoy a morning of food and fellowship. Read More
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How a 1963 draw helped fund an ambulance
My Kap Hearst Now
A 1963 fundraising draw by Kapuskasing's Kinsmen Club offered a sedan as the top prize. The event worked by eliminating tickets one by one, with other cash prizes boosting excitement. Local leaders helped promote the campaign's kickoff. Read More
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City leads way as Canada upgrades to digital 911 system
Chatham This Week
Canada's outdated 911 system is undergoing a digital transformation, and Chatham-Kent, Ontario, is ahead of the curve. Though a national rollout of NG911 has been delayed, the region's emergency center already has the required infrastructure, technology and backups ready. Read More
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