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Dear Angeleno,
It’s live! Today, we launched the new MyLA311 mobile app and website to make Los Angeles cleaner and safer with improved city services.
The new MyLA311 will help Angelenos get graffiti removed, potholes filled and abandoned couches removed from the curb. This modern system brings improved customer service, better communicates and streamlines processes within city departments.
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You can still call 311, but the app and website are faster and easier. 311 operators will also be using a new and improved system. The new MyLA311 system ([link removed]) replaces an outdated app and web page that is years past its lifecycle, creating technical issues and glitches that impacted the platform’s functionality and caused outages.
Since taking office, I’ve been working to improve city services for LA. My fifth mayoral executive directive called for the modernization of MyLA311 because that’s what Angelenos deserve – clean and safe neighborhoods.
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Thank you to city workers for all you do!
MyLA311 is packed with new and useful features: You can now access the system in 243 languages and make 86 different kinds of service requests. Other helpful features include:
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I hope you’ll download the new app today and let us know where the City needs to respond in your neighborhood.
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