The Critical Need for No-Fee Public Banking
Having a bank account might not be as top of mind for policy advocates as the rights to housing, health care, food, and other daily needs. But for millions of Americans, it’s a necessity for navigating modern life that remains out of reach. In a new Roosevelt report, researchers Sarah Stoller and Raúl Chávez share findings from focus groups of unbanked and underbanked California residents with the goal of informing the design of CalAccount, the state’s promising proposal for no-fee banking.
“Our capitalist economy relies on private banks and other financial institutions to provide what is in fact a critical public service: free and unencumbered access to our money and fair participation in the systems that store and manage it,” Stoller and Chávez write. As one respondent summed up the importance of banking to US life, “Nothing is done here if you don’t have credit.”
Californians shared their struggles with overall accessibility as well as exorbitant fees, fines, and penalties. One focus group participant shared the story of depositing $19 into their mobile account but accidentally typing in $16: “Those two things didn’t match, so they closed my entire account for that. Like, no discussion, no appeal, no anything. And it took a month to get my money back.” Another participant talked about the difficulty of waiting for a check from their new job to clear: “I called and they told me [it would take] ‘About five days.’ I said, ‘Where will my rent come from?’”
Based on their discussions with underbanked Californians, Stoller and Chávez recommend that CalAccount take into consideration the importance of public trust in government when designing their banking system—which would require reforming the welfare benefit and public debt collection systems.
Read the report: Eliminating Barriers to Bank Accounts: How CalAccount Can Ensure Financial Inclusion and Serve as a Model for Public Banking
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