Casework Highlight
A constituent contacted our office because his wife passed away last year, and he was told that he would receive her final Social Security payment. He made multiple phone calls and visits to the Social Security Glendale field office, but the issue remained unresolved. After contacting us, we reached out to this office and discovered that the issue was with the payment center. We then reached out to the payment center and shortly thereafter, the funds were released.
Coronavirus Casework Highlight
A constituent contacted our office because, after a number of attempts, he had been unable to reach the Arizona Department of Economic Security (DES) to apply for unemployment. Our office worked with him, explained the process, and helped to make sure his information got to DES so his application could be processed.
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