January 2025 • Issue 7, Volume 15 • www.consumer-action.org

We always warn consumers to be careful about the links in emails they receive. We want you to know that all links (URLs) in this newsletter are sent via VoterVoice, our content management services provider, in order to determine which stories are of most interest to our readers. No personal data about you is saved.

Click here to view this email in a web browser.

What people are saying

“This training was very beneficial. These are the type of trainings needed to help make a change in underserved communities. I am excited to take what I've learned today back to the communities I serve to start eliminating barriers between clients and financial literacy and financial freedom. Amazing training!”

--Chicago “Money Management 1-2-3” training participant Kishea Mitchell, Family Focus Lawndale (visit our website to learn about upcoming events)

PG&E CARE/FERA program cuts energy costs for eligible households

As part of a year-long grant project to raise awareness of Pacific Gas and Electric’s financial assistance programs, Consumer Action will highlight each of four of the company’s programs in the INSIDER throughout 2025. This month, the spotlight is on the CARE/FERA program. Read more.

First four grants awarded to CBOs under financial literacy project

We’ve just awarded the first round of mini-grants to four of the CBOs that attended our September train-the-trainer—part of the grassroots financial literacy project we launched last year. The grantees represent the many groups doing vital work in and around Philadelphia. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report that Director Chopra has put power thrusters on for the agency’s final days of active consumer protection, with new rules targeting penalty fees, data brokers, and predatory clean energy loans. Read more.

Class Action Database: Color Factory settles over opaque ticket fees

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

©2025 Consumer Action