Plus: Warehouse automation sees significant growth, innovation
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December 31, 2024
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The US may be on the verge of a productivity boom akin to mid-20th-century accelerations and the 1990s internet revolution, spurred by better job matches and increased investment in labor-saving technologies. With the introduction of AI, productivity growth could soar later this decade, according to some experts, stimulating economic growth and lessening the rising burden of national debt.
Full Story: The Wall Street Journal (12/26) 
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Reece USA has opened a Reece Bath+Kitchen showroom in Gilbert, Ariz., to enhance product selection for homeowners, builders and designers. The showroom, which follows a concept introduced in Texas in 2023, combines physical and digital experiences and offers personalized consultations and exclusive product collections.
Full Story: Modern Distribution Management (tiered subscription model) (12/26) 
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Households making more than $100,000 a year are helping to fuel overall holiday spending, while lower-income consumers are continuing to deal with the impact of inflation. Total consumer spending grew 3.8% on an annual basis between Nov. 1 and Dec. 24, according to Mastercard SpendingPulse.
Full Story: The Wall Street Journal (12/26) 
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The Future of Retail: Connected, Cutting-Edge, Customer-Obsessed
Join us at NRF 2025: Retail's Big Show (booth #5438) to discover how you can use the cloud, generative AI, and other cutting-edge technologies to reinvent the future of retail. View interactive demonstrations from Amazon Web Services (AWS), Amazon, and AWS Partners, listen to curated TechTalks, and attend AWS-led Big Idea sessions to hear about the latest in industry technology innovation. Join us.
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Operations and Technology
Warehouse automation is experiencing significant growth, with nearly a quarter of warehouses now automated, compared with 5% a decade ago. Advancements in robotic automated storage and retrieval systems, AI and large language models are driving innovation, says Andy Williams, North American vice president for Exotec. Growth is expected to continue as sectors such as industrial, automotive and consumer product goods increase their adoption of automation technologies.
Full Story: Supply Chain Management Review (12/23) 
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Sales and Marketing
B2B marketers are expected to focus on AI-driven personalization, video content and private communities in 2025. Members of the Forbes Communications Council highlight trends such as hyperpersonalized microcontent, empathy in messaging and influencer collaborations as key strategies to engage audiences and build brand loyalty.
Full Story: Forbes (tiered subscription model) (12/17) 
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The Business Leader
5 tips for effective workplace communication
(Pixabay)
Being a good communicator means that you care enough to communicate in ways people prefer, you listen closely, you're open to feedback and you take responsibility when you mess up, writes Shari Harley, founder and president of Candid Culture. Harley recommends preparing before you make a phone call and avoiding conversations when you're feeling busy, frustrated or tired.
Full Story: Candid Culture (12/23) 
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Join us in Washington, D.C., January 27-29 for NAW's Executive Summit, bringing together the best and brightest leaders from the wholesale distribution industry. Learn more here.
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Prioritize your organization's greatest asset — your people. NAW’s premier education programs, such as the online Management Academy and the in-depth Distribution Leadership Program at THE Ohio State University, are designed to equip your high-potential employees with the skills and insights they need to lead and succeed. Ensure your rising stars are prepared to drive your business forward by investing in their growth today. Learn more about how NAW can help you develop the leaders of tomorrow.
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In celebration of the holidays, SmartBrief will not publish on Jan. 1.
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About NAW
The National Association of Wholesaler-Distributors (NAW) is one of America’s leading trade associations, representing the $8 trillion wholesale distribution industry. Our industry employs more than 6 million workers throughout the United States, accounting for approximately 1/3 of the U.S. GDP. 250,000 wholesale distribution companies operate across North America, including all 50 states. Learn more.
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