What people are saying

“I attended today’s webinar on Fairness, Transparency and Accountability in Credit and Consumer Reporting, and it was phenomenal!...Thank you once again…for offering such excellent training opportunities. They truly help me better serve my clients.”

--Jill Kimak, Outreach Manager and HUD-Certified Financial Fitness Coach, H.O.M.E. DuPage, Inc., Wheaton, Illinois (view the "Fairness, Transparency and Accountability in Credit and Consumer Reporting" convening recording here)

Consumer Action celebrates 53rd anniversary

Last month, Consumer Action marked its 53rd year of consumer education and advocacy with a virtual convening and, that evening, an awards ceremony and celebratory reception. Thank you to everyone who participated in our anniversary events! Read more.

Energized for a new round of PG&E assistance program outreach

Consumer Action has just received a new grant from PG&E to continue our work raising awareness of the company’s financial assistance programs. Keep your eyes open for related INSIDER articles and announcements about upcoming outreach events. Read more.

Warranties-related project produces multiple consumer resources

Since mid-2023, Consumer Action has been working on educating smartphone and computer owners about their warranty rights. The project, which was completed at the end of October, produced multiple resources to help consumers understand and exercise their rights. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Bureau’s advice to companies that rely on third-party tools to monitor workers, and money back for surprise overdraft fees. Read more.

Class Action Database: Patreon patrons’ privacy at issue in settled lawsuit

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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