Systemax is benefiting from being an "e-commerce-centric" company, which goes beyond online sales and also encompasses supply chain operations, CEO Barry Litwin says. Systemax's team of under 100 developers has helped the company create an algorithm-driven chat service and deliver texts with updates on orders.
ScanSource plans to promote its "Go Remote" solutions for partners next month as it expands digital offerings during the coronavirus pandemic, Chairman and CEO Mike Baur says. For the fiscal third quarter, the company reported $1.7 million in earnings on $872.5 million in revenue, both down from the year-ago period.
Building business resilience in times of change Few businesses, if any, were prepared to face the current environment brought on by the coronavirus pandemic. But the businesses that have reacted quickly and incorporated planning for times of change into their strategies for the future will be the ones that emerge successfully in the age of COVID-19. Hear from prominent industry leaders in this webinar.
Delivery companies were the sole part of the transportation and warehousing sector to increase hiring in April, adding 1,800 jobs to keep up with surging e-commerce orders, according to the Bureau of Labor Statistics. Meanwhile, trucking firms cut 88,300 jobs and warehousing and storage businesses cut 74,100 positions.
Why Cloud ERP Is Critical Now For Distributors Learn about the role of cloud ERP technology in digital transformation and why it is critical today more than ever to reduce operational costs, scale your business, maximize data security and increase your revenue in this webinar.
Distributors have been hesitant to cut sales staff or change sales quotas, according to Alexander Group surveys, and they should be especially wary of cutting inside and digital sales staff, writes Andrew Horvath. After the pandemic, he predicts, phone and online interactions may continue to replace field sales, while predictive analytics will be increasingly important.
SurveyMonkey's Christine Rimer explains four ways business-to-business marketers can offer useful customer experiences during the pandemic, including listening to customer's changing needs and responding empathetically with valuable services or products. Make sure customer surveys are relevant for the current situation, win loyalty with timely outreach and connect personally by focusing on individual needs.
Many SmartBrief subscribers are on the front lines of the COVID-19 pandemic. Health care providers are rushing to save lives; essential workers are managing the grocery and supply chains to get food on our shelves; and educators are developing curricula for distance learning. We created a resource for brands to better understand what audiences are gravitating toward amid the coronavirus crisis. Read the blog.
In his post, NAW Institute for Distribution Excellence Fellow Mike Marks talks about how despite the current frenzied activity tied to the pandemic, distributors can look ahead and develop a near-term strategy to move forward and make the uncertain a little more certain. He advises distributors to perform a stress test and then line up their cost reduction strategies. Read his important post.
While shipping volumes are down due to COVID-19, wholesaler-distributors are already planning for the reopening of the country. Volumes will soon rise back to normal and with it, a surge in demand for truckload carriers. Find out how to access new carriers and ensure that your freight is moved at the most efficient price using Trusted NAW Partner Emerge and their Emerge Digital Freight Marketplace.
