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CREDO Mobile Tip:
How to protect yourself against
port out fraud

port

It’s a nightmare scenario. You wake up, grab your phone and discover that you have no service. You can’t call or text. But you still have WiFi, so you check your email—and see a message from your bank saying someone just transferred thousands of dollars from your account to an account you’ve never heard of.

What just happened? You’ve become a victim of phone porting fraud, a rapidly growing scam in which hackers call your carrier and pretend they’re you, then ask the carrier to port your phone number over to a mobile account that they control. Or they steal your number by calling your carrier and asking for a replacement SIM card to be sent to them.

Take these steps to prevent port out fraud.

Learn More



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* Offer available only to new CREDO Mobile customers and subject to terms of our Customer Agreement. Offer cannot be combined with any other offers. Offer code must be redeemed at the time of purchase. Offer codes cannot be applied or redeemed after the purchase has been completed. Offer requires bringing your own device to CREDO or Device Payment Plan purchase. Bring your own device offer does not apply to tablet orders. For Device Payment Plan customers offer subject to credit qualification and the terms of our Customer Agreement and Retail Installment Contract, 24 months of payments on new phone required unless customer chooses an early upgrade subject to the terms of the Device Payment Plan program. Activation fee of $36 per line applies. Rates do not include applicable taxes and surcharges or international charges. Sales tax is charged at time of sale or on your first bill. California customers: Sales tax is calculated on the full retail price of the device, not the discounted price. 5G service may not be currently available for all 5G capable phones. WiFi calling functionality currently only applies to new lines of service. You will need to enable WiFi calling on your device. Two-day free shipping: Orders placed and approved before 1:30 PM ET will ship same day and deliver in two business days (Saturdays, Sundays and holidays excluded). 15-day return policy: You may return your device undamaged per our return policy within 15 days of the order date. You are still responsible for any monthly service fees and charges you incur during that time. Failure to comply with the return policy may result in an equipment fee equal to the original retail value of the device or denial of a refund. Offer expires 10/30/2024 at 11:59pm ET.

Offer RD2024: Offer available to new CREDO Mobile customers. Offer cannot be combined with any other offers. Offer code must be redeemed at the time of purchase. Offer codes cannot be applied or redeemed after the purchase has been completed. $20 a month discount will apply for 24 months. Discount applies for each line of service at the time of purchase. Discount cannot be applied to previously existing lines. $20 per month discount is associated to a line of service and may not be transferred to another line of service or account. If the discounted line disconnects, the discount no longer applies. Customer must be in good standing to receive discount. Offer expires 10/30/2024 at 11:59pm ET.

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