From Nouse <[email protected]>
Subject Stakeholder alert: fake Universal Credit App and customer texts
Date October 1, 2024 4:28 PM
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Housing stakeholders are alerted to a fake Universal Credit App and customer texts. The following is an exert of an email from Department of Work and Pensions colleagues.

""Dear Stakeholders,"" " " "We have been made aware by our Operational colleagues of a fake Universal Credit App and fake Universal Credit texts to customers. We are working closely and at speed with our Security colleagues to get this investigated." " " "If you could keep this in mind when dealing with your customers and make them aware of it and encourage them not to use the app """or respond to any suspicious text messages and instead only go through the DWP Universal Credit website.""

The fake app is pictured below. 

Fake UC

 

 

 

Contact Housing Strategy - Nottingham City Council

Tel: 0115 915 5555

Email: [email protected]

Council Web: Nottinghamcity.gov.uk/housingplan [ [link removed] ]

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