New Hours of Operation for UpliftWI
UpliftWI now is available daily, including holidays, from 10 a.m. to 10 p.m. by calling 534-202-5438.
UpliftWI is Wisconsin's peer-run warmline operated by Mental Health America of Wisconsin under a grant from the Division of Care and Treatment of Services. It is open to all state residents.
A warmline is a nonemergency source of support for people experiencing increased stress or symptoms from mental health and substance use concerns. The operators are certified peer specialists. Certified peers specialists are people who have navigated their own mental health and substance use concerns, completed a training course, and passed a state exam that tests their skills in how to support others. They listen to the caller's needs, help them problem solve based on their life experiences and training, and provide information on community resources if requested. The goal is to diffuse difficult situations before they become a crisis through conversations and connections between people with similar life experiences.
The support offered by UpliftWI is free of charge.
Operators have access to interpreters if the caller does not speak English.
UpliftWI is an anonymous and confidential service. Callers are not required to provide their name, address, or other identifying information. The conversation stays between the caller and operator unless the caller requests support from others.
UpliftWI previously operated daily, including holidays, from noon to midnight. The new hours are effective today, October 1. There are no current plans to be open 24/7.
The type of support provided by UpliftWI is also available through drop-in visits to a peer recovery center and scheduled overnight stays at a peer-run respite.
People experiencing a mental health and substance use crisis can call, text, or chat the 988 Suicide & Crisis Lifeline. Call 911 if the emergency is life-threatening.
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