What people are saying

“Consumer Action has been instrumental in providing key information on critical issues that we as Accredited Financial Counselors (AFCs) and all financial industry leaders use to stay updated on the most recent issues. Thank you, Consumer Action, for helping us keep our work and knowledge sharp.”

--"What to know about scams and fraud targeting young adults" webinar attendee S. Young, independent AFC professional, Sarasota Springs, UT (subscribe to our mailing list to learn about upcoming webinars)

Webinar helps educators prepare young adults to avoid scams

Consumer Action’s latest webinar focused on what to know about scams and fraud targeting young adults. Our panel of experts provided insights into how and why scammers are targeting this demographic, offered guidance for how to protect them, and introduced a brand-new tool. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the CFPB’s ban on Navient student loan servicing, its charge that TD Bank threatened consumers’ access to credit and housing, and free resources for those in or about to be released from prison. Read more.

Class Action Database: "Release card" issuers settle over unfair fees

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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