Good news! This week, the House of Representatives passed my bipartisan bill, the Stuck On Hold Act, to require the Veterans Administration to implement an improved customer service phone system that informs callers of their estimated wait times and, if the wait is estimated to be longer than 10 minutes, to give the caller the option of receiving an automated call back when it is their turn in line. Our veterans deserve the best treatment possible when utilizing the benefits they earned by serving our country. The passage of the Stuck on Hold Act is just one step in our ongoing attempt to honor our commitment to America's veterans.
Click HERE to watch my remarks on the House floor in support of the Stuck on Hold Act
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