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Clarification: EVV Aggregator Visit Rejecting with Ex0002C
HHSC and the Texas Medicaid & Healthcare Partnership (TMHP) is aware of an issue that occurred between Sept. 12 – 14, with EVV visits submitted to the EVV Aggregator, receiving rejection message:* “Ex0002C-Provider NPI cannot be validated as active for the visit date”*. This issue has since been resolved.
Program providers and financial management services agencies should not take any action to re-export their visits that received edit Ex0002C on Sept. 12-13, as TMHP is instructing all EVV systems (HHAeXchange and proprietary system vendors) to re-export their visits systematically. This will be completed by Friday, Sept. 20.
Email HHSC EVV Operations <
[email protected]> with any questions.
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