May 2020 • Issue 11, Volume 10 • www.consumer-action.org
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What people are saying
I wanted to drop...a quick line to thank you for the amazingly comprehensive [FinTech webinar] presentation to our [First Founder's Accelerator] cohort last week. [It] clarified so many questions I had surrounding financial health, especially for those at the bottom of the financial pyramid.
-Mark Kennedy, First Founder's Accelerator
Did you know?
During the coronavirus pandemic, state attorneys general have urged large online sales platforms (like Amazon, Craigslist, eBay, Facebook and Walmart) to take action to stop price gouging and work with state and territorial attorneys general to enforce laws against the practice. Curious about your state's price gouging laws? The National Association of Attorneys General (NAAG) has created a page with links to information for each state. In addition, the page features a link to file a complaint with your state attorney general's office.
New COVID-19 resource guide helps consumers survive financial fallout
Consumer Action's new webpage gives visitors the latest details on government, non-profit and corporate coronavirus-related assistance for anyone struggling financially during the economic shutdown, and offers general consumer information and tips useful to everyone during the crisis. Read more...
A webinar on financial health and technology
Consumer Action participated in an effort to boost minority entrepreneurship by exposing underrepresented microbusiness owners to the importance of considering financial health, barriers and privacy laws when designing financial technology products for underrepresented consumers. Read more...
Hotline Chronicles: Cancelling recurring payments can take effort
Many businesses allow (or require) consumers to pay via "recurring payments" from their bank account or a payment card. But cancelling such payments can be a headache. Read more...
Consumer Action survey found most respondents are saving for retirement
In an online survey taken by more than 900 people earlier this year (just a few weeks before the stock market tanked on coronavirus news), respondents indicated they were saving for retirement, and more than half said they feel they would have enough for retirement. Read more...
CFPB Watch: Coping with COVID
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the CFPB's latest efforts to provide information and relief for consumers coping with the financial consequences of COVID-19. We also report on criticism of its current leadership's lackluster consumer protection efforts. Read more...
Coalition Efforts: Standing up for consumers during the pandemic
A massive push is underway by consumer and safety advocates to protest policies and services that disadvantage vulnerable consumers during the COVID-19 crisis and beyond. In addition, we are working to ensure that policies that could harm consumers in the long run are not pushed through by partisans as Congress works furiously to pass coronavirus-related stimulus bills. Read more...
Class Action Database: Chipotle settles GMO ingredients case
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more...
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website (www.consumer-action.org) and annual surveys of financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,000 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support.
Consumer Action ©2020
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