ESPN made a major announcement on Thursday. The sports media giant announced it would implement artificial intelligence to write game recap stories for the Premier Lacrosse League and National Women’s Soccer League.
As with anything involving the rapidly changing alliance of AI and journalism, what followed were lots of questions and a little uneasiness.
ESPN is making the case that AI helps it cover “under-served sports” — leagues that ESPN currently does not fully cover with flesh-and-blood sportswriters. In other words, this argument seems to be that using AI to cover sports or leagues is better than not covering them at all.
On the other hand? The fear among living and breathing journalists that this is a slippery slope, and that AI is taking their jobs. They say: Instead of using AI to write lacrosse and soccer stories, why doesn't ESPN just hire more journalists? And if ESPN can use AI to cover those sports, what’s to stop them from using AI to cover more and more other sports?
In its announcement, ESPN laid out the crux of its argument: “The AI-generated recaps aim to enhance coverage of under-served sports, providing fans with content that was previously unavailable. These sports do not currently have game recaps on ESPN digital platforms, and these AI-generated recaps will be a tool to augment existing coverage — not replace it.”
ESPN added, “Each AI-generated recap will be reviewed by a human editor to ensure quality and accuracy.”
ESPN also announced that it will be clear which stories were generated by AI. The top of the story, where the traditional byline would be, will say, “ESPN Generative AI Services.” After the story, there will be a tagline that says, “ESPN Generative AI Services creates recaps from event data and/or transcripts that are reviewed by human editors before posting; email [email protected] for corrections.”
The new plan will go into effect today.
ESPN said in its statement, “The aim is to learn, determine how to responsibly leverage new technology, and begin to establish best practices — all while augmenting our existing coverage of select sports and allowing ESPN staff to focus on their more differentiating feature, analysis, investigative, and breaking news coverage.”
That last part is an argument that many in the journalism world point to when considering the benefits of AI: that the use of the technology to write simpler articles, such as a game story, frees up their journalists to work on bigger, so-called “more important” stories.
At ESPN’s recent “Media Day” meeting with reporters, ESPN chairman Jimmy Pitaro said, “AI is not the awful, terrible disruptor that many people think it will be. I personally believe that AI will be very helpful and beneficial to the sports industry and the sports fan, and we’re starting to see that.”
Pitaro gave examples of using the technology to cut highlights of, again, lesser-covered sports. Pitaro also talked about closed captioning, saying, “How do we do closed captioning at scale? AI is already helping us significantly there. I commute. I drive myself to Bristol every day. It's an hour drive for me each way. And I want to consume our long-form reporting, our investigative reporting, which is super high quality. Having the ability to just click play and hear the narration of a long-form investigative story is incredibly valuable to me as a commuter. Those are some examples of how we see this as nothing but positive for the sports fan and for the business.”
ESPN is not the first news organization to implement AI this way. Front Office Sports’ Margaret Fleming notes that The Associated Press uses AI.
An AP spokesperson told Fleming, “AP uses artificial intelligence and automation when it can free up our journalists to do more meaningful work. We use AI to produce audio-to-text transcriptions, create short lists in predictable environments, tag content for search, and write corporate earnings reports and some sports preview and recap stories. We also use automation for the distribution of financial markets and sports data.”
But all this still makes some in the journalism world queasy.
Besides doing a job that has always been for actual journalists, AI is not known for writing particularly captivating stories.
In a column for Defector, Luis Paez-Pumar wrote, “The upshot would be that ESPN is beefing up its coverage of ‘underserved’ sports (and who, pray tell, is responsible for this underserving?) not by hiring people who can and already do write these kinds of stories, but rather by feeding existing soccer and lacrosse journalists' work into a machine aimed at making them obsolete. Or, at least, it will try to make them obsolete; nothing about AI's recent history points to this being successful in any way except fattening the wallets of AI's self-interested investor-evangelists.”
The AI train continues to plow forward, and ESPN is clearly jumping aboard. Used responsibly and judiciously, AI could be a helpful and worthwhile tool for any media company without being a detriment to real journalists. But if the real goal is to simply save money by using AI, particularly when it's an inferior product to a reasonably good journalist, it’s hard to get on board if you’re a media consumer.
I’m willing to give ESPN the benefit of the doubt when it comes to using AI to cover sports leagues they have never really covered. But is this really just a trial balloon? If so, let’s see what comes next before we declare this a good or bad idea.