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““Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.”“ — —Ferris Bueller’s Day Off
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### **DEI Officer at Delta Does Away with “Ladies and Gentlemen” Greeting & More**
In recent years, Delta Air Lines has taken significant strides toward embracing a diversity, equity, and inclusion (DEI) agenda spearheaded by Chief Diversity, Equity, Inclusion & Social Impact Officer Kyra Lynn Johnson. Johnson has been vocal about the airline's commitment to this agenda, which includes revising traditional language and practices within the company.
In December 2020, Delta released an inclusive language guide that advised, "Use gender-neutral language and pronouns. Do not use language that suggests a gender binary (male-female)."
Johnson also emphasized Delta's stance as an antiracist organization. "To really come out and say, as an organization, that we are an antiracist company was really important to us," she stated. The company's DEI efforts are not just about inclusion but also about actively seeking diversity and equity.
The concept of antiracism, popularized by Ibram X. Kendi, is a significant influence on Delta's policies. Johnson remarked, "So, we realize, like many of you have, that it's not enough just to say, 'We aren't racist,' but to say that you are antiracist."
To align its workforce with these values, Delta is also revamping its talent strategy. "We said we're going to reimagine and redefine our talent strategy," Johnson noted, emphasizing the importance of representation across all levels of the company.
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