Peer support warmline for mental health and substance use receives over 16,000 calls in first year



DHS Logo Original 07/11/2018
News Release


*For Immediate Release*

August 1, 2024
Contact: Elizabeth Goodsitt/Jennifer Miller 608-266-1683

UpliftWI Going Strong After Launch One Year Ago

"Peer support warmline for mental health and substance use receives over 16,000 calls in first year"

In its first year, UpliftWI, Wisconsin's phone service staffed by people who offer hope and knowledge gained from their experiences living with mental health and substance use concerns, answered 16,508 calls for support. UpliftWI is operated by Mental Health America of Wisconsin under a grant from the Department of Health Services (DHS).

"UpliftWI's inaugural year has shown it's a critical resource for people experiencing mental health and substance use challenges," said DHS Secretary-designee Kirsten Johnson. "Calling UpliftWI is like talking with a friend. The operators understand the stress of these difficult situations and can help navigate those situations based on their lived experiences."

UpliftWI is known as a warmline, a non-emergency program designed to diffuse difficult situations before they become a crisis through conversations and connections between people with similar life experiences. Staff are available daily from noon to midnight by calling 534-202-5438. They have access to interpreters to support calls from people who do not speak English.

View the entire news release [ [link removed] ].

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