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Dear Friends,

How are you holding up? This is a difficult time, with significant
uncertainty and fear.

And yet, I have enjoyed hearing so many stories of hope and inspiration
from those of you who are seeing possibilities during this crisis. Thank
you for continuing to choose to lead.

If you didn't get a chance to join our last conversation about
problem-solving during this time, you can check it out here

-- or read about my perspective on Leading Through Crisis on LinkedIn
.

Many of you submitted questions for our last Facebook conversation and,
since we weren't able to get to all of them live, I wanted to take a
moment to answer a few more of them here:

How do you focus on staying optimistic in the midst of the storm? -
Brian

It is true that a crisis tends to focus people on the difficulty of
their immediate circumstances. But especially when the present is so
grim, a focus on the future is necessary, because it provides hope and
purpose. It sounds like you already know this.

To stay optimistic, I always recommend taking stock of the current and
the future state. Yes, acknowledge in a clear-eyed way the difficulties
of the current state - but also describe in detail the possibilities in
the future. Then, when the going gets tough (and it will - it always
does), focus on that the future state - on the specific possibilities
you laid out. How is the world better? What does it feel like to be
there? How are the people around you acting? What goals are you
achieving together, in that new normal?

What are the major qualities we should have or nurture during a crisis
like COVID-19? - Joyce

In my experience, effective leaders during a crisis demonstrate six key
characteristics: humility, empathy, collaboration, courage, character,
and imagination.
* Humility: They are not afraid to admit when they don't know something
or to ask others for help.

* Empathy: They genuinely seek to understand someone else's perspective
and experience.

* Collaboration: They work effectively with others - even when it's
difficult.

* Courage: They see the truth, speak the truth, and act on the truth.

* Character: They display stamina, resilience, steadiness, and strength
over time and all the time.

* Imagination: They see possibilities, even in the bleakest of
circumstances.

I'm looking forward to answering more of your questions in the coming
weeks. In the meantime, I hope you and your loved ones are staying safe
and healthy.

Sincerely,

Carly

Connect with me on LinkedIn

 

"

"If we cannot (or will not) choose to believe that better days will
surely dawn, we simply cannot move ahead."

Carly Fiorina

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Alexandria, VA 22314
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