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The top stories being read around the world right now!


From the Editor's Desk

Generative AI Will Enhance Not Erase Customer Service Jobs

Unlike other major innovations where the technology was a relatively stable “product” when business started adopting it, the evolution of generative AI and LLMs will happen in parallel with adoption because the breakthrough is so big. Companies can’t afford to wait. Leaders must begin now to do the hard work of reinventing jobs and creating the most effective mix of human, automated, augmented, and emergent tasks in the context of the company’s specific business.

Continued here


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ZoomInfo alum raises $15M for startup that builds AI sales engineers | TechCrunch  
  

Until a year ago, Arjun Pillai had the comfortable yet important role of chief data officer at ZoomInfo, a B2B database company. But the serial


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Move Over, Mathematicians, Here Comes AlphaProof  
  

A.I. is getting good at math and might soon make a worthy collaborator for humans.






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Harris blasts Trump vision as one of 'chaos, fear and hate' in fiery teachers union speech  
  

Vice President Kamala Harris argued that Donald Trump and his Republican allies want to bring the United States back to the past, not into a brighter future.


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American issues weak profit forecast after backfired sales plan, industry oversupply  
  

The carrier's profit fell 46% during the second quarter even though revenues rose.




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Two Top Mexican Cartel Leaders Surrender to U.S. Authorities  
  

The two men, Ismael Zambada Garca and Joaqun Guzmn Lpez, run the Sinaloa Cartel, one of the most dominant criminal groups in Mexico.


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John Hinckley Jr. and the Madness of American Political Violence  
  

Forty-three years ago, he shot the president in a delusional bid for attention one in a long line of disturbed young men who have bent the arc of the nations history.




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Opinion | JD Vance's 'Cat Ladies' Riff Has Serious 'Handmaid's Tale' Vibes  
  

The far right wants to turn the clock back on womens rights.


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Opinion | Just One Question for Trump and Vance: What Is Wrong With You People?  
  

Say what you will about Biden, but he is not a bully.




Work
Shaun of the Dead will stumble back into theaters for its 20th anniversary  
  

The zombie rom-com Shaun of the Dead returns to American theaters in August and UK theaters in September.


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AI video startup Runway reportedly trained on 'thousands' of YouTube videos without permission  
  

AI company Runway reportedly scraped thousands of YouTube videos and pirated versions of copyrighted movies without permission. Alleged spreadsheets of internal company data suggest Runway trained its Gen-3 model using YouTube content from Disney, Netflix, Pixar and popular media outlets.




Work
'Nature's clean?up crew': record-setting 17 condor chicks hatch at LA Zoo  
  

The birds, protected as an endangered species, will remain under zoo care for year and a half before being sent into wild


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Luxury fashion startup The Floorr empowers personal stylists with tools to grow their businesses | TechCrunch  
  

The Floorr offers tools for conducting sales, hosting tailored styling sessions, creating mood boards, and engaging in text or voice chats with clients, all in one place.




Work
Here's why David Sacks, Paul Graham and other big Silicon Valley names had a brawl on X over VC behavior | TechCrunch  
  

A decade-old drama involving VC David Sacks and Rippling founder Parker Conrad has blown up on X with many among the Silicon Valley elite taking sides.


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Archera helps customers access deep cloud discounts | TechCrunch  
  

Archera, a startup providing wider access to public cloud discount programs normally reserved for large enterprises, has raised money.




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Endeavor CEO says long-term capital needs to be prioritized in emerging ecosystems | TechCrunch  
  

The markets Endeavor is most excited about in the next couple of years are Nigeria, Egypt and Vietnam, according to CEO Linda Rottenberg.


Work
Kamala Harris has one thing many Americans covet: an ultralow mortgage rate  
  

Six in 10 homeowners with a mortgage including these two politicians have a mortgage rate below 4%.




Work
Oklahoma Superintendent Vows to Force Schools to Teach Bible, Issuing Guidance  
  

The state superintendent said he would crack down on rogue districts opposing the mandate. The guidelines detail how the Bible should be taught by subject and grade levels from five to 12.


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How a U.S. Antidoping Law Fueled Global Tensions  
  

The Olympics are opening amid outright antagonism between international sports authorities and the United States over American investigations into the handling of doping allegations abroad.


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After gaining 500 points, the Dow falls by the end of the day  
  

The Nasdaq and S&P 500 initially rebounded but ended the day in negative territory


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OpenAI's rival to Google search is here  
  

OpenAI said it's testing SearchGPT, a prototype of AI search features it plans to add to ChatGPT


Work
An Nvidia partner is raking in profits  
  

SK Hynix is a supplier of memory chips for Nvidia's AI hardware


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American Airlines is getting more flyers -- but had to lower ticket prices to do it  
  

The company is dealing with softer demand and a damaged relationship with business-class customers. The stock is up anyway


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King Charles just got a $58 million raise  
  

Britains crown estate had a record-setting net revenue profit of $1.42 billion this year


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The massive tech stock selloff triggered by Google and Tesla 'will be short-lived'  
  

Wedbush analyst Dan Ives says the same reason investors sold off tech stocks will fuel further growth


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McDonald's says Japan glitch was not tied to CrowdStrike outage  
  

This feels like episode of Mr. Robot, one user said on social media as McDonald's kiosks went down


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ChatGPT announces search feature in Google challenge   
  

OpenAI is working on adding new search powers to its artificial intelligence (AI) bot.


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What's behind the global self-storage boom?  
  

Rising rents, e-commerce and available property are contributing to a boom in self-storage.


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Sainsbury's sorry for trouser description linked to racist slur  
  

Customers pointed out that the listing used a phrase deployed by racists to avoid language filters.


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Post Office prosecutions 'corrupt', ex-minister Greg Clark says  
  

Management culture was "insensitive and dismissive to the point of abject rudeness", Greg Clark says.


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US economy picks up amid heated presidential campaign  
  

Despite steady growth, the economy is a top concern for voters in the US presidential election.


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U.S. Economic Growth Accelerates, Outpacing Forecasts  
  

Gross domestic product rose at a 2.8 percent annual rate in the second quarter, new evidence of the economys resilience despite high interest rates.


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W.N.B.A.'s Popularity Booms, but Money for Players Hasn't Kept Pace  
  

Fans and brands have embraced the league, but rules have kept its growing financial success from fully trickling down to the players.


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Southwest Airlines Will End Its Longstanding Open-Seating Policy  
  

The airline said it was scrapping its trademark, 50-year tradition of offering open seating, where passengers choose seats once they have boarded the plane.


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Hollywood Actors to Go on Strike Against Video Game Companies  
  

The SAG-AFTRA union wants higher pay for the use of voices and images and protection from losing jobs to artificial intelligence.


Work
Are Chipotle Burritos Getting Smaller? Not on Purpose, Its C.E.O. Says  
  

There was never a directive to provide less to our customers, the chief executive said. Still, he said the company would review practices across all its stores.


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What Rupert Murdoch Owns, and How He Built His Media Empire  
  

Over seven decades, the Australian-born magnate assembled an array of news outlets, book publishers, and film and television properties into a global behemoth.


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OpenAI Is Testing an A.I.-Powered Search Engine  
  

The prominent A.I. start-up said it planned to eventually fold the new technology into its popular online chatbot, ChatGPT.


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In Win for Uber and Lyft, California Court Upholds Gig-Worker Proposition  
  

Passed by voters in 2020, the ballot measure classifies drivers of ride-hailing apps as independent contractors rather than as employees.


Work
NASA Did Not Say It Found Life on Mars. But It's Very Excited About This Rock.  
  

The rock, studied by NASAs Perseverance rover, has been closely analyzed by scientists on Earth who say that nonmicrobial processes could also explain its features.


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'Ready, Steady, Slow': Championship Snail Racing at 0.006 M.P.H.  
  

Last one to the finish line is a miserable slug.


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The Chimps Who Learned to Say 'Mama'  
  

Old recordings show captive chimps uttering the word, which some scientists believe may offer clues to the origins of human speech.


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The Moon's Most Shadowy Places Can't Hide From NASA's New Camera  
  

ShadowCam, a NASA instrument aboard a South Korean spacecraft, is taking pictures of the moon where the sun doesnt shine.


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Rabies Is Spreading in South African Seals, Scientists Say  
  

The outbreak may be the first ever documented in marine mammals.


Work
Western Wildfire Smoke Reaches the East Coast  
  

Wildfire smoke from the Western United States and Canada is blowing across the Northeast, lowering air quality and endangering vulnerable populations.


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Bats Already Had Problems. Now, Add Taxidermy Listings on Etsy and eBay.  
  

Online sales appear to be compounding threats from climate change and habitat loss, according to new research.


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Breast Cancer Survival Not Boosted by Double Mastectomy, Study Says  
  

A large study showed that for most patients, having both breasts removed after cancer was detected in one made no difference.


Work
Kamala Harris debuts official TikTok account as presidential campaign picks up  
  

Kamala Harris debuted an official TikTok account on Thursday, underscoring the social broadcasting app's importance to the 2024 presidential campaign.


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GM reveals new Chevy Corvette with 1,000-plus horsepower and record top speed   
  

The ZR1 joins what GM is calling the "Corvette family," leveraging the reputation of the quintessential American sports car to boost revenue and sales.


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'Let's go': Harris agrees to debate Trump, accuses him of 'backpedaling' on Sept. 10 date  
  

ABC News had been scheduled to hold a debate on Sept. 10 with Donald Trump and President Joe Biden, who withdrew from the race.


Work
OpenAI announces a search engine called SearchGPT; Alphabet shares dip  
  

OpenAI announced a prototype of its SearchGPT search engine on Thursday.




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