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Media contact: Public Affairs, (360) 725-7055
OLYMPIA, Wash. — Washington state Insurance Commissioner Mike Kreidler issued a cease-and-desist order and fined LifeTime Home Warranty LLC $200,000 for acting as an unauthorized insurer, refusing claims without just cause and failing to respond to the insurance commissioner’s inquiries.
The order, filed July 25, 2024, bars LifeTime from transacting insurance business or acting as a service contract provider in Washington state.
LifeTime sold home appliance service contracts in Washington without first registering with the Office of the Insurance Commissioner, refused claims and services without just cause and failed to respond to multiple inquiries from the OIC. LifeTime’s contracts claimed to cover the costs of repair and replacement, or maintenance, for consumers’ household appliances.
“My office takes consumer protection seriously,” Kreidler said. “Washington residents should be able to receive the services they’ve paid for. If a company fails to provide it, we will hold them accountable.”
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