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Home and Community Based Services (HCBS) Provider Meeting ? Waiver Sections 18, 20, 21, 29

**The meeting scheduled for Wednesday July 24th, 2024 is cancelled**

Summer updates:

Evergreen Support Resources:

When questions about the system and how it works arise, before submitting a ticket:

  1. Please contact your supervisor or the Evergreen point person at your agency for guidance
  2. Review the Frequently Asked Questions, videos, and guidance documents on the website and the Help Center within Evergreen. Many questions have solutions in these materials.

The following table is a quick reference guide to the resources available for Evergreen:

TOPIC:

RESOURCE:

Evergreen Issue Submission Form

Evergreen users may submit any question/issue, under the corresponding category, and a ticket will be created and routed to the correct team within the Office of Aging and Disability Services for a response.?

Maine/DHHS/Office of Aging and Disability Services Evergreen Ticket System

Recurring Meeting to provide answers to common questions/issues, as well as an update on the fixes deployed to Evergreen.

via Zoom, every other week Tuesdays from 8am to 9am (open to all):

Use the following link to register for this weekly meeting:

https://mainestate.zoom.us/meeting/register/tZwodu-przgpH9C1uNo8DsC5T_mbBGjkDC5I

Unable to access Evergreen; locked out, please email:

[email protected]

New user accounts; terminating accounts, please email:

[email protected]

Self-paced training videos or guidance documents:

https://www.maine.gov/dhhs/eis/evergreen/data-system-training

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