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Our Help Line is open to help answer insurance questions. The number is 800-252-3439.
For the smoothest claims process:
- Protect your property from more damage. Cover broken windows and holes.
- Write down the names of everyone you talk to.
- Be ready to answer questions about the damage.
- Make a list of damaged property. Take pictures and video. Don't throw anything away.
- Be present when the insurance company inspects your damaged property.
- Ask about additional living expenses. It covers certain costs if you can’t stay in your house during repairs.
For more information, visit our Help after a disaster page.
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