What people are saying

“Glad to read facts about circulating scams. I recognize most of them, but it’s always good to be updated on new ones.”

--SCAM GRAM reader Julie Z, Fountain Valley, CA (subscribe to our mailing list to get the SCAM GRAM delivered directly to your inbox)

Outreach staff meets learners where they are

Following our May webinar on warranty rights, Consumer Action’s outreach staff continued to educate on the topic, delivering the information in person, directly to consumers and CBO staff in and around San Francisco. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Bureau’s plan to purge medical debt from credit reports, its two-strikes-and-you’re-out rule, and new details on consumers who are upside down on their auto loans. Read more.

Class Action Database: Oversharing costs TaxAct $15 million

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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