What people are saying

“I work with military members and their families providing financial education. The information provided in today's [warranty rights] webinar is both necessary and wanted to educate my clients of their rights.”

--Stay Connected: Helping consumers understand smartphone/computer warranty rights webinar attendee Johnna Levins, Navy-Marine Corps Relief Society, Virginia Beach, VA (view our webinars and videos on our YouTube channel)

Staff commitment to outreach not dampened by rain

Consumer Action staff braved the weather at a recent Levi's Stadium outreach event, sharing information about PG&E energy assistance programs with nearly 200 rain-resistant soccer fans. Read more.

Webinar sheds light on smartphone/computer warranty rights

Attendees at our recent webinar learned what their rights are and how to exercise them if their smartphone, tablet or computer goes on the fritz due to a manufacturer’s defect. They also heard about the goals and progress of the vital right-to-repair movement. Read more.

Pro-bono financial planning opportunity for CBOs and clients

For community-based organizations that serve clients who could benefit from financial planning services but can’t afford a professional planner’s fees, the Foundation for Financial Planning could be the answer. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Supreme Court’s definitive ruling in favor of the CFPB, and the Consumer Bureau’s new protections for Buy Now, Pay Later borrowers. Read more.

Class Action Database: Mortgage loan servicer settles over fee markups

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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