IDP is hiring a paralegal to play a key role in supporting our hotline. The paralegal is the first point of contact for immigrants and advocates who reach out for assistance. Responsibilities include monitoring and returning messages from our hotline, conducting intake interviews by phone, collecting documentation by email and fax, directing calls to attorneys, and maintaining and managing the hotline database. The paralegal will also play a critical role in observing trends in request for assistance and working with the Hotline Team to support the creation of community-facing resources and trainings that are responsive to these trends. This position offers an exciting opportunity to work with immigrants and their families who are seeking legal advice, as well as opportunities for creative growth and professional development.