From Minnesota Department of Revenue <[email protected]>
Subject Tax Professional Tip #19 – What to do when a letter arrives
Date May 9, 2024 3:05 PM
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Tax professionals

Getting a letter from the Minnesota Department of Revenue can be stressful. If your clients receive a letter from us:


* *Read the entire letter carefully.* Most letters deal with a specific issue and provide instructions on what to do.
* *Compare it to the tax return.* If a letter indicates a changed or corrected tax return, review our changes and compare them with the original return.
* *Reply by the due date. *Reply to letters requesting information or action from your clients, or any letters you or your clients do not agree with. Replying by the due date could minimize penalties and interest and preserve appeal rights.
* *Pay what you can.* Remind your client to pay as much of their balance as they can to minimize penalties and interest.
* *Contact us, if needed.* Call the number on the letter and be prepared to offer the letter ID and proper authorization. You can get access to your client?s information through:
* A valid power of attorney
* The box checked for the third-party designee on your client?s return
* Having your client present when calling

* *Keep the letter.* You and your clients should keep copies of our letters for your records.

We will only call you or your client after we send a letter. If you believe the call is fraudulent, get the caller?s name and hang up. Then, call one of our published phone numbers and ask for that person.

*Questions?*

Contact us.

*If you*



*Then*



Need help with your clients? accounts and have power of attorney on file with us



Contact the appropriate tax division [ [link removed] ]



Have questions about tax law changes



Email our tax law change team <[email protected]>



Have general questions, need time-sensitive assistance, have feedback or an idea for a tax pro tip



Email our Tax Professional Outreach Coordinators <[email protected]> or call 651-556-6606



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