Dear Community Partner,

Earlier this year, the Pew Research Center reported that 9 in 10 Americans own a smartphone, and that it's especially common for households with lower income and lower formal education levels to rely on them for internet access. Since the smartphones, tablets and computers that consumers depend on to stay connected take a significant bite out of the household budget, it’s important for consumers to understand their options and rights when it comes to protecting their investment. 

Join Consumer Action on Wednesday, May 22, for our free 90-minute virtual train-the-trainer on smartphone, tablet and computer warranty rights. The webinar speakers will offer practical information to help you and your clients understand and assert their consumer warranty rights when dealing with defective or malfunctioning devices and make informed choices about optional extended warranties and device insurance. 

Our presenters:

  • Attorney Elliot Conn, founder and principal of Conn Law, PC, will provide an overview of consumer warranty rights, discuss how digital device warranties work, and provide tips on filing warranty claims and anticipating potential warranty disputes.
  • Nathan Proctor, senior director of US PIRG's Campaign for the Right to Repair, will discuss the movement to expand repair rights across the country, including California's new "right to repair" law (taking effect this summer) and similar laws in other states.

AFC professionals can earn 1.5 CEUs for participation in this free 90-minute training. 

DATE/TIME: Wednesday, May 22, at 10:00 a.m. PT (11:00 a.m. MT; 12:00 p.m. CT; 1:00 p.m. ET)

CLICK HERE to register for the "Stay Connected: Helping consumers understand smartphone/computer warranty rights" webinar.

We look forward to your participation.

Sincerely,

Nelson Santiago
Consumer Action Outreach Manager

Consumer Action presents this webinar with a consumer education grant from the Rose Foundation for Communities and the Environment.

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A non-profit 501(c)(3) organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change. Website: www.consumer-action.org.                                                                                                                     
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