What people are saying

“I am so grateful for your thoughtful and informative writing. The resources you share are critical for understanding and protecting against scams!”

--SCAM GRAM reader from New York (subscribe to our mailing list to get the SCAM GRAM delivered directly to your inbox)

We asked, you answered: CBO survey results are in

The responses to a recent survey of the community-based organizations we serve have been tallied. Here is what we learned about their needs and how we are doing at meeting them. Read more.

Fair bank fees, auto sales are focus of Consumer Advocacy Week 2024

State and national advocates lobbied federal lawmakers in April to show strong support for the watchdogs that are working to protect consumers—the Consumer Financial Protection Bureau and the Federal Trade Commission. Read more.

Warranty project yields survey results and new resources

Consumer Action has been busy learning about consumers’ awareness of and satisfaction with their smartphone, tablet and computer manufacturers’ warranties, and is helping consumers understand their warranty rights and the options for protecting their devices. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Bureau’s efforts to prevent mortgage servicers’ illegal junk fees, educate about tenant screening reports, and combat credit bureau mistakes. Read more.

Class Action Database: Discover Bank settles DACA discrimination case

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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