Text Announcement [ [link removed] ]




DSHS Logo Office of the Deaf and Hard of Hearing [ [link removed] ]

ID: Solid blue background with text in gold. DSHS Logo - Washington State Department of Social & Health Services. Transforming Lives. Office of the Deaf and Hard of Hearing.




*April 30, 2024*




April ODHH Update
ODHH April Update [ [link removed] ]

ID: Blue background, white DSHS Logo, yellow text: April 2024 ODHH Update. Tap Play to watch in ASL

"VIDEO LINK [ [link removed] ]"

*ODHH April Update* 

 “Every one of us is different in some way, but for those of us who are more different, we have to put more effort into convincing the less different that we can do the same things they can, just differently,” says Marlee Matlin, Deaf Actress and Advocate.   

This April, ODHH celebrates and applies Diversity, Equity, Access, and Inclusion into our everyday work.  Deafness is a spectrum - and people living with hearing loss have different degrees of hearing loss and the communication needs of the Deaf and Hearing Loss community vary. Please enjoy this short video What Does Deaf Mean? (youtube.com) [ [link removed] ]. 

The Hard of Hearing Consultation and Resources Program provides training focused on supporting the hearing loss community, and the overall impacts of hearing loss. Trainings can also be developed based on request.  

To request training for your team, please contact Maggie Campbell via email at [email protected].  

ODHH continues to expand and grow services statewide. We are thrilled to be hosting our second annual ODHH Expo. This event, designed to raise awareness about public programs and services, is targeted to people that are d/Deaf, DeafBlind, DeafDisabled, Hard of Hearing, and Late Deafened. Please join us at the Clark College Gaiser Student Center on May 17, 2024, from 10:00 a.m. to 2:00 p.m. at 1933 Fort Vancouver Way, Vancouver, Washington. For more information on available trainings and events please visit ODHH Events Calendar [ [link removed] ]  

*Sign Language Interpreter Contracts and Resources – Program Update* 

ODHH sign language interpreter contracts and resources program manage online interpreter requests and interpreter registrations, verifies interpreter certification, conducts DSHS background checks, and hosts outreach to increase the number of interpreters accepting statewide contract assignments. 

ODHH’s interpreter registry has been slowly growing and diversifying. We encourage BIPOC interpreters to register as we are dedicated to supporting Washington’s goals regarding Equity, Diversity, Inclusion, and Accessibility. We continue to promote language access and equality, which means requiring Deaf Interpreters for specific appointments. We encourage Deaf people who are interested in becoming Certified Interpreters to register as Qualified Deaf Interpreters as part of the pathway to certification.  

ODHH is experiencing sharp increases in language service requests. In January 2021, we received 52 requests for interpreter services. In January 2022, we received 846 requests, and in January 2023, we received 1,115 requests for services. Currently, we are developing a public data-sharing system to report requests, fills, and cancellations.  

It is important to note, however, that even with the volume of requests continuing to grow, the pool of registered sign language interpreters able to provide services has not grown to meet the demand.  ODHH is preparing for Sign Language Interpreter Registration and Renewal, starting June 1, 2024, for the 2025 Fiscal Year (July 1, 2024, to June 30, 2025). This annual process maintains service integrity in the statewide master interpreter contract through registration and renewal.  

The statewide contract covers virtual and in-person requests.  Certified sign language interpreters can easily register and become available to work through the statewide contract. After registration, interpreters need to onboard with at least one of the agencies who are contracted with the State (as agencies schedule interpreters to appointments, not ODHH).  

ODHH is grateful for the support from the community and TERPSWA (the community coalition for Washington state interpreters) for taking the lead with HB 2221 (Establishing an American sign language and protactile sign language interpreter work group) [ [link removed] ] during the legislative session, which has since become a signed proviso in the budget. We are starting the process to implement the ASL Interpreter shortage workgroup. More information will be coming soon. We encourage you to keep an eye out for updates. We look forward to a new and productive Fiscal Year.  

For information about Registration and Renewal, _click here [ [link removed] ]_. 

For more information about Qualified Deaf Interpreter credentials, _click here [ [link removed] ]_. 

*Welcome multiple ODHH new staff, who all shared a little about themselves. * 

Amanda Penny shared, “I was born and raised in Ohio and am a loyal Ohio State fan! I graduated with a bachelor's degree from Gallaudet University in 2015. I've contributed 5+ years in the Video Relay Services field. Connecting with people and developing relationships has been a passion of mine. I enjoy spending time in nature, traveling out of the country, hanging out with my two cats, Maple and Willow, and cooking savory dishes”.  

Jess Raschke shared, “Originally from Colorado, I am now proud to call Washington home after living in several states throughout the Mountain West and Alaska. I am delighted to join the team at ODHH with extensive professional experience in the human services field including time spent working at the Idaho Council for the Deaf and Hard of Hearing and nonprofit Centers for Independent Living. I currently also hold national ADA Coordinator certification. I am thrilled to be serving the community here in the Evergreen State and look forward to continuing to be an advocate for accessibility and inclusion. When not at work, I enjoy adventuring to new places, trying out recipes at home, or exploring the outdoors (usually camping, biking, hiking, and paddling) with my husband and two adorable rescue pups”. 

 Kim McClurkan shared, “I am Deaf, a new case manager in Vancouver. I obtained Master of Arts in Mental Health Counseling at Gallaudet University, Washington D.C.  My passion is helping adults of every age navigate through life's inevitable transitions. I will help them uncover the underlying issues keeping them from moving forward”.   

Last, but not least Valerie (Val) Davis shared “I’m a case manager for the Spokane area as well as nine additional counties in Eastern Washington.  I worked for Division of Vocational Rehabilitation (DVR) as a vocational rehabilitation counselor and Rehab Counselor for the Deaf (RCD) for twelve years before moving to ODHH.  I have over 25 years of experience in case management.  I graduated with a bachelor's degree in psychology with a minor in health from Western Oregon University in 1992 and received my Master of Science in social work from Eastern Washington University in 2010.  I started my case management journey when I was an intern for the Connection Program in Salem, OR where they provided independent living services to Deaf clients back in 1991.  I’m excited about working with the ODHH team!” 

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*Accessibility:* We are committed to equitable and inclusive access. Events will be in ASL with spoken English interpretation and captioning services provided.  Please contact us at [email protected] for other accommodation requests.  

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ODHH requests community feedback regarding alternatives for “stakeholders” terminology. Fill out a short two-question survey. [ [link removed] ]

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Programs & Services

* Assistive Communication Technology (ACT) [ [link removed] ]
* Case Management [ [link removed] ]
* Community Resources [ [link removed] ]
* Family Mentor Services [ [link removed] ]
* Hard of Hearing Resources [ [link removed] ]
* Sign Language Interpreter Contracts and Resources [ [link removed] ]
* Telecommunication Equipment Distribution (TED) [ [link removed] ]
* Telecommunication Relay Service (TRS) [ [link removed] ]
* Training and Presentation Program [ [link removed] ]

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*Who We Are:* The Office of the Deaf and Hard of Hearing (ODHH) provides programs and services for Deaf, DeafBlind, DeafDisabled, Hard of Hearing, Late Deafened, and Speech Disabled individuals, their families, and service providers in Washington State. 

*What We Do:* ODHH operates under the Department of Social and Health Services (DSHS) and is entrusted with fulfilling its legislative mandate outlined in RCW 43.20A.725. ODHH’s work includes:

_Advocacy_: ODHH advocates for the rights, interests, and needs of individuals who are Deaf, DeafBlind, Deaf Disabled, Hard of Hearing, Late Deafened, and Speech Disabled. The Office works to eliminate communication barriers and promote equal opportunities in various service areas, including training, consultation, contract management, information and referrals, and resources to promote communication equity.

_Coordination:_ ODHH is a centralized resource. The Office collaborates with governmental, business, and community stakeholders to develop and implement policies, programs, and initiatives that address and ensure that state services and resources are accessible and inclusive to all Washingtonians.

*Contact Us!*

800-422-7930 Voice

360-339-7382 VP

[email protected]




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