What people are saying

“Consumer Action always has timely and pertinent information to share with our clients, colleagues and family! Thanks so much for all you do.”

--"Helping Diverse and Multilingual Communities Avoid Consumer Fraud" webinar attendee Sherry Pace, Bucks County Housing Group, Warminster, PA (view our webinars and videos on our YouTube channel)

Consumer Action marks 2024 National Consumer Protection Week

Consumer Action is a long-time National Consumer Protection Week (NCPW) partner. This year, we participated in the annual event by presenting a webinar on helping protect diverse and multilingual communities from fraud and by co-hosting a reception. Read more.

Reaching out to farmworkers about PG&E assistance programs

An event that brought together farmworkers from around Half Moon Bay, California, to learn about expanded health care opportunities and how to stay safe around electrical hazards created a perfect opportunity for Consumer Action staff to spread the word about PG&E’s various assistance programs. Read more.

Presentation helps Chinese newcomers get a footing

Consumer Action outreach staff returned to San Francisco’s Chinatown last month to provide helpful information to Chinese immigrants restarting as U.S. consumers. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report that the CFPB has capped credit card late fees and called out credit card comparison sites and mortgage shopping sites that manipulate results to better their bottom line rather than offer unbiased reviews. Read more.

Class Action Database: Lyft, Uber pay $328 million for taking New York drivers for a ride

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

©2024 Consumer Action