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Media contact: Public Affairs, (360) 725-7055
OLYMPIA ? Washington State Insurance Commissioner Mike Kreidler?s office continues to monitor for impacts and disruptions to healthcare services caused by the recent cybersecurity event involving Change Healthcare.?
Change Healthcare is a subsidiary of United Health Group that also operates Optum Solutions. The February 21, 2024 event compromised systems widely used by providers and insurers to fill prescriptions, approve medical services, and submit costs for reimbursement. The result has been delays for some patients in getting necessary medication, prior approvals and claims processed, and impeded reimbursement submissions and payments to hospitals, individual practitioners, and outpatient facilities and pharmacies across the state.
Kreidler?s office has?requested that affected health carriers operating in Washington State make every effort to provide prompt assistance?to health plan members and providers as they navigate these challenges.
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