Frequently Asked Questions
My office has complied some frequently asked questions to help constituents as they are dealing with the impacts of Coronavirus. If you have additional questions, please contact my office!
I lost my job. How do I get help?
Many Arizona employers are still hiring and in need of employees who can start immediately. Visit Arizona@Work to learn more about available opportunities and check back frequently as new positions are being posted every day!
The CARES Act also provides an extra $600/week in unemployment benefits to laid off workers and the self-employed. This is in addition to the $240/week the state currently pays. For details, click HERE.
I have a fever, cough, and difficulty breathing. How do I get a test?
Banner has established four specimen collection sites in Arizona–three in the Phoenix metropolitan area and one in Tucson. If you are concerned that you might have COVID-19, call 1-844-549-1851 and a member of their clinical team will screen you over the phone. Phones will be operated 7 a.m. - 6 p.m. Monday through Thursday and 7 a.m. - 5 p.m. on Friday. If their team member determines that you meet criteria for testing, you will be scheduled for an appointment at one of their drive-through sites. Please bring your health insurance card with you if you have one. Of course, if you are feeling ill you can contact your regular physician or call 911 in an emergency.
I’m elderly and need groceries, can anyone help?
There are many local services offering grocery delivery, transportation, and well checks to elderly and high-risk populations. Contact Northwest Valley Connect at 623-282-9300 to learn about their resources or visit the Banner Olive Branch website for more information on their program.
Since I’m out of work, I won’t be able to pay my mortgage. What do I do?
Help is available for homeowners who have federally-backed mortgages. Learn more about the program and find out if you qualify here. If your mortgage is not federally-backed, you may want to contact your lender directly to inquire about your options.
I rent my home but am currently unemployed due to Coronavirus. Will I be evicted?
Governor Ducey issued an executive order delaying the enforcement of eviction action orders for renters impacted by Coronavirus. The order applies to renters who are quarantining due to COVID-19 or are facing economic hardship as a result of the outbreak. It will remain in effect for 120 days. Learn more here.
I keep hearing about resources in my community, but I don’t know where to look. Where can I find help in my area?
Governor Ducey launched his Arizona Together site to serve as a one stop shop for resources available during this outbreak. Visit the site to find resources from childcare assistance to locations for local foodbanks. You can also contact my office and we can help!
If I or my family are stranded abroad, who should I contact? With non-essential travel suspended from many countries around the globe, I know many are concerned about loved ones who might not be able to return home. My office has been in contact with the State Department regarding several constituents who are returning to the United States from aboard. In order for us to best assist you, you must register at step.state.gov to get time-sensitive, country-specific updates.
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