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EVV Claims Matching Begins April 1 ? Unmatched EVV Claims will Deny for Payment

Electronic Visit Verification (EVV) claims matching for all services required to use EVV will begin on *April 1*.

EVV claims with dates of service of April 1, 2024, and after, that do not have an EVV visit match, will be denied payment.

*Resources to Prevent EVV Claim Mismatches*

Refer to the?Best Practices to Avoid EVV Claim Mismatches (PDF) [ [link removed] ]?for technical guidance and resources to prevent EVV claim mismatches.

Email TMHP <[email protected]> for assistance with EVV claims mismatch results.

Email EVV Operations <[email protected]> for questions.









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