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office of the insurance commissioner mike kreidler
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Commissioner Kreidler urges insurers to modify claims process for wildfire victims

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Media contact: Public Affairs, (360) 725-7055

OLYMPIA, Wash. ? Washington state Insurance Commissioner Mike Kreidler on Wednesday?sent a letter to insurers?urging them to consider loosening personal property claim filing requirements for victims of last summer?s Spokane County wildfires.

Insurance companies typically require policyholders to provide a full, itemized list of all personal property lost in the inciting incident to settle a claim.?

In the letter, Kreidler asked insurers to adjust those requirements and allow for the grouping of like items for consideration ? for example, listing ?six sweaters,? rather than an individual size and make for each shirt.

?Unlike a normal house fire, a wildfire often completely consumes the residence and all it contains. This means people are unable to sort through the debris to find evidence of personal property loss and must rely on their memory to generate lists,? Kreidler wrote. ?These wildfire victims have lost everything in their homes; an itemized list could easily be over 5,000 line items."

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