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City Hall Announces Near-Elimination of Benefits Case Backlog As Challenges Persist

Mayor Eric Adams’ administration on Monday announced significant progress toward eliminating its backlogs of cash and food assistance cases, ahead of a court-ordered deadline of March 31.

Yet while advocates who specialize in public benefits have called for these backlogs to be cut, they say New Yorkers who rely on this support are not out of the woods, and continue to have a hard time with their applications, despite an overall increase in recipients.

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