What people are saying

“Consumer Action has been a valuable resource for community-based organizations for a very long time. The information and training they provide helps all housing counseling agencies increase their knowledge as well as their skillset.”

--Andrea Britton, Abyssinian Development Corporation/Abyssinian Homeownership Program, New York City (view our webinars and videos on our YouTube channel)

Register for Wednesday’s webinar on protecting consumers from fraud! 

Join us on Wednesday, March 6, for a free train-the-trainer webinar on helping diverse/multilingual communities avoid fraud, presented as part of National Consumer Protection Week. Read more.

Reaching consumers at Bay Area Lunar New Year celebrations

Lunar New Year celebrations in Oakland and San Jose proved the perfect opportunities for Consumer Action outreach staff to spread the word about PG&E’s various assistance programs and encourage end-of-the-line enrollment in the Affordable Connectivity Program. Read more.

Webinar addresses foreclosure process and prevention

Consumer Action hosted a webinar last month on helping homeowners avoid foreclosure. Our panel of experts covered all the bases, arming attendees with critical foreclosure prevention information and valuable resources. Read more.

Coalition Efforts

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on refunds for foreclosure relief schemes, CFPB imposter scams, excessively high credit card interest rates, and a plan to hold payment apps accountable. Read more.

Class Action Database: Streamers to get payment and free service in AMC settlement

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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