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February 21, 2024










Community Town Halls
Case Management Town Halls [ [link removed] ]

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To Our Community Members,

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We want to inform you about an important change to with the Washington Office of the Deaf and Hard of Hearing (ODHH).

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The Aging and Long-Term Support Administration (ASLTA) has multiple departments, all of which provide case management services directly, rather than by contracting with external organizations. The Office of the Deaf and Hard of Hearing is now making this change to be in alignment with the rest of our agency, which means Deaf case management services will be transitioned from our Regional Service Centers to ODHH over the next several months. The DeafBlind Service Center (DBSC) will continue to provide DeafBlind case management services, given their specialized area of expertise.

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If you currently work with a Client Advocate through WADHH or HSDC, please continue meeting with your Client Advocate. Your Client Advocate or ODHH will be in touch with you directly.

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ODHH will be hosting several town halls to share information and updates about the transition in Town Halls.*

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These town hall meetings are for the community to meet with ODHH to discuss the ongoing changes to Case Management Services, the transitions from the Regional Service Centers, and the plans for 2024. How will you receive services, what do you need to know, what questions do you have, and what else needs to be addressed?

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* *Presenters* are Hope Crumley, Jonah Thompson, Earnest Covington III and Elizabeth Luttrell.
* *Town Hall Dates:*
* *February 29* in Spokane:? 1:00 to 2:00 pm, and 6:00 pm to 7:00pm
* *March 5 *in Virtual: 10:00 to 2:00 am, and 6:00 to 7:00 pm
* *March 28* in Tri-Cities: 1:00 to 2:00 pm, and 6:00 to 7:00 pm
* * June 11* Bellingham 10:00 to 11:00 am, and Seattle 2:00 to 3:00 pm?
* *June 12* ? Tacoma 10:00 to 11:00 am, and Virtual 6:00 to 7:00 pm

"*we will send out reminders and updates with locations and meeting links in a separate email."

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We wish to express gratitude to WADHH and HSDC for their many years of providing services to Washington state Deaf and Hard of Hearing communities. We will be working closely through the transition period. WADHH and HSDC continue to provide important contributions to our community, and we are actively exploring ways to continue our collaboration.

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We also look forward to the opportunity to working with community members like you as we begin providing case management services throughout the state. We understand that you may have questions or concerns.

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We want to reassure you that ODHH remains committed to serving our communities. Our mission is to transform lives, and we will continue to provide the support and services you need.

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We appreciate your patience and understanding as we undergo this transition period, and welcome your feedback, ideas, and input.

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If you have questions about this transition, please view our Frequently Asked Questions at the ODHH website. For additional information, please contact Hope Crumley at [email protected]. Thank you.






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Programs and Services [ [link removed] ]


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Assistive Communication Technology (ACT) [ [link removed] ]


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Case Management [ [link removed] ]


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Community Resources [ [link removed] ]


* Family Mentor Services [ [link removed] ]
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Hard of Hearing [ [link removed] ]


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Sign Language Interpreter Contracts and Resources [ [link removed] ]


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Telecommunication Equipment Distribution (TED) [ [link removed] ]


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Telecommunication Relay Service (TRS) [ [link removed] ]


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Training and Presentation [ [link removed] ]



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About [ [link removed] ]

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*Who We Are*?The Office of the Deaf and Hard of Hearing (ODHH) provides programs and services for Deaf, DeafBlind, DeafDisabled, Hard of Hearing, Late Deafened, and Speech Disabled individuals, their families, and service providers in Washington State. ODHH works to ensure that services and resources are accessible and inclusive to all Washingtonians.

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*What We Do*?ODHH operates under the Department of Social and Health Services (DSHS) and is entrusted with fulfilling its legislative mandate outlined in RCW 43.20A.725. ODHH?s work includes:

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_Advocacy_: ODHH advocates for the rights, interests, and needs of individuals who are Deaf, DeafBlind, Deaf Disabled, Hard of Hearing, Late Deafened, and Speech Disabled. The Office works to eliminate communication barriers and promote equal opportunities in various service areas, including training, consultation, contract management, information and referrals, and resources to promote communication equity.

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_Coordination:_?ODHH is a centralized resource. The Office collaborates with governmental, business, and community stakeholders to develop and implement policies, programs, and initiatives that address and ensure that state services and resources are accessible and inclusive to all Washingtonians.

*Contact Us!*

800-422-7930?Voice

360-339-7382 VP

[email protected]








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