ED Provides Assistance With FAFSA Processing
The
U.S. Department of Education (ED) has unveiled a FAFSA College Support Strategy, which includes a $50 million
initiative and a “concierge service” to address the challenges faced by colleges
in processing the new Free Application for Federal Student Aid (FAFSA). This comes
more than a month after the delayed launch of FAFSA processing, which will now begin in March.
The three-pronged strategy aims to assist colleges in swiftly
and accurately handling financial aid packages, specifically, to help colleges
prepare and process financial aid forms. Financial aid experts and advisers will
be deployed to under-resourced campuses, with a particular focus on minority-serving
institutions, including historically Black and tribal colleges. These institutions,
which have more Pell grant-eligible students and limited technical resources,
have been disproportionately affected by the FAFSA delays.
ED will also distribute $50 million in grants to nonprofit
groups that specialize in financial aid support and services. These groups will
use the funds to recruit financial aid professionals to provide for under-resourced
colleges additional technical assistance and support, beyond the federal teams
deployed by ED. Additionally, ED is starting a new concierge service within the
Office of Federal Student Aid, which will provide colleges with direct contact
to financial aid experts to help to provide personalized support based on an institution’s
needs. Finally, the Department also plans to send test versions of Institutional
Student Information Records (ISIRs) to colleges this month, allowing them to prepare their systems for the new forms.
Though ED has introduced this new strategy, concerns persist
among college administrators about the adequacy of these measures in addressing
the broader issues stemming from the delayed FAFSA implementation.