Sysco pledges grocer support | Grocers give raises, boost benefits for workers | Distributors offer support to partners during pandemic
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March 24, 2020
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The CEO of Sysco, the nation's largest foodservice distributor, said the company will increase its support for grocers during the coronavirus crisis as it pivots away from restaurants, where food demand has temporarily been stifled. "We are establishing new customer relationships with retail grocers to provide them with logistics services and much-needed product," Sysco CEO Kevin Hourican said.
Full Story: Progressive Grocer (3/20) 
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Across the country, grocery workers and others involved in food processing and delivery are being rewarded for their efforts during the coronavirus pandemic with pay raises and better benefits. United Natural Foods, Cub Foods and Natural Grocers are among the many companies making policy changes to thank employees for being on the front lines of the outbreak and helping to keep stores open.
Full Story: Progressive Grocer (3/19),  Progressive Grocer (3/19),  Star Tribune (Minneapolis-St. Paul, Minn.) (tiered subscription model) (3/19) 
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D&H Distributing, Ingram Micro, Synnex and Tech Data are among the distributors stepping up to support their partners during the coronavirus outbreak. "We survived the Spanish flu through World Wars, depressions, the Great Recession, so we have the fortitude to see this through and come out the other side," said Michael Schwab, D&H Distributing co-president.
Full Story: Channel Futures (3/19) 
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Operations and Technology
Online orders are increasing as consumers stay home to combat the coronavirus, leading to delivery delays for many companies. As a result, Amazon is hiring more employees to keep up with demand, and UPS is seeking permission from governments worldwide to continue shipments to restricted areas.
Full Story: Digital Commerce 360 (3/20) 
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Artificial intelligence, blockchain and 3D printing could help alleviate supply chain issues amid the coronavirus pandemic and help prepare for future disruptions, Aston University researchers say. AI can pinpoint patterns and make predictions to inform business decisions, while 3D printing can make products in the areas they are most needed, and blockchain can root out fraudulent items and minimize price inflation.
Full Story: The Conversation (3/18) 
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State of the Wholesale Supply Chain Industry in 2020
The wholesale supply chain industry continues to look for ways to solve challenges around predicting shifting consumer preferences, volatility with suppliers and long lead times, and e-commerce growth that's increasing price transparency. Despite these obstacles, the industry collectively posted year-over-year sales growth of 8% in 2019, similar to the prior year. Get the key findings for Blue Ridge's wholesale supply chain industry 2020 survey.
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Sales and Marketing
Why digital marketing can be survivor tool for B2B brands
(Pixabay)
Businesses whose marketing efforts are being curtailed by the cancellation of traditional offline marketing channels such as trade shows, exhibitions and in-person meetings will likely turn toward digital channels to fill the customer engagement void, including social and content marketing and influencer-led campaigns, writes Bernard Marr. He predicts that businesses that make the strategic shift could find "long-term value" by continuing their efforts once the marketing world stabilizes again.
Full Story: Forbes (3/20) 
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The Business Leader
Team approach needed for virus safety
(Pixabay)
A team approach to keeping workers safe from the coronavirus is critical, and it's not too late to develop a plan for your employees, said John Howard, National Institute for Occupational Safety and Health director, during a recent webinar on virus response held by the National Safety Council. "I would look at that as a crisis team," Howard said, adding, "Clearly, your emergency response plan now has to be a coronavirus emergency plan."
Full Story: Safety + Health (3/19) 
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Many companies will be heavily reliant on technology as they turn to virtual recruiting and onboarding. Best practices for a successful virtual onboarding include carving out time for one-on-one meetings, streamlining activities to teach new hires necessary skills and using digital tools to bring employees together, writes Renato Profico, CEO of Doodle.
Full Story: Fast Company online (3/21) 
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NAW Insider
Why "Optimizing Human Capital Development" isn't your basic talent book
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Why is NAW's "Optimizing Human Capital Development" overshadowing every other basic talent book out there? It's based on rich and extensive research with leading distributors from across the industry, it includes practical experiences directly from those distributors, and it provides a distribution-specific success formula that identifies key ingredients, from talent strategy alignment, talent planning and talent acquisition, to talent management, talent development, talent retention and return-on-talent investment. It culminates with best practices and a plethora of tools to assess, evaluate and improve your company's current initiatives.
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78% of US organizations hit by payment fraud annually
The Association for Financial Professionals' recent Payments Fraud Study reports that B2B checks are the payment method most impacted by fraud. Reduce your risk by replacing check acceptance with secure, Enhanced ACH payment acceptance technology on your website. Watch the on-demand webinar from NAW and Unified Payments Group to learn how.
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"Optimizing Channel Profitability": built on best practices from distributors and manufacturers working together
(NAW)
This new groundbreaking research study was inspired by many distributors and manufacturers as they set out to discover and implement best practices in channel design and management. In it, Dr. Barry Lawrence and the world-class researchers at Texas A&M University present a comprehensive channel alignment framework that provides a common ground for distributors and manufacturers to align their financial goals in the context of meeting customer needs. Download a sample. Order copies for your team and your manufacturer partners.
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