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 S52The Candidates Running for Vice President   With just days until New Hampshire’s presidential primary election, tension is growing between Republican rivals former President Donald Trump and former South Carolina Governor Nikki Haley. Trump, fresh off his win in Iowa and leading in the polls, is weighing possible vice-presidential running mates, including Representative Elise Stefanik of New York, South Dakota Governor Kristi Noem, and former Republican presidential candidate Vivek Ramaswamy.Meanwhile, concerns about the war in Gaza expanding into a wider regional conflict are mounting after Iran’s recent strikes in Iraq and Pakistan. And in the Red Sea, Iranian-backed Houthi-rebel attacks on international shipping show no signs of stopping, despite the U.S. and its allies continuing to strike sites in Yemen.
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S62What Makes Health Care Workers Stay in Their Jobs?  Health care organizations continue to struggle to stop the wave of resignations by caregivers of all types and to recruit people to fill vacancies. Yes, competitive pay and other support options are essential to recruiting caregivers, but organizational culture, including a commitment to excellence, is what makes them stay, according to data from Press Ganey. What does drive loyalty and resilience among caregivers? As is true in other industries during these difficult times, getting back to basics is crucial — and in health care that means focusing organizational culture on the noble cause of reducing patients’ suffering and then supporting caregivers in that work.
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S43The Stark Realities of Posting Your Layoff on TikTok  The tech layoffs keep coming. Workers are anxious and frustrated, as more than 400,000 people are estimated to have lost jobs over the past two years. Younger workers, particularly Gen Z, are posting through it.People have been sharing day-in-the-life videos about being laid off—or videos of their company laying them off— for more than a year. Some post uneasy countdowns documenting the moments after they receive the dreaded spontaneous calendar invite. Others share tears. Still others circulate surreptitiously recorded clips of company-wide meetings or one-on-one termination calls. One woman who lost a job at TikTok last year made a TikTok about stealing “company assets” (aka snacks) on her last day. When posting them, these workers make public moments that have long been private and often kept quiet by both employees and employers.
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S50Photos of the Week:  Drone pilots on Ukraine’s front line, scenes from the Dakar Rally in Saudi Arabia, an icy purification bath in Japan, animal blessings in Spain, a snow-covered stadium in New York, kitesurfing in South Africa, a new volcanic eruption in Iceland, and much more A woman holds her dog as it reacts while being blessed by a priest at the Cathedral San Bernardino de Siena during the ceremony commemorating the Feast of San Antonio Abad, the patron saint of domestic animals, in Xochimilco, on the outskirts of Mexico City, on January 17, 2024. #
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S28Facing the Fears That Hold You Back at Work  Common fears that hold people back include the fear of failure, the fear of letting others down, the fear of looking bad or losing others’ respect, but also include more primal fears, such as that of being marginalized, rejected, or unable to support oneself. Often, these fears are not rational, but are visceral at their core. While they often operate below the surface, they are an active force in driving unproductive behavior. In this article, the authors offer strategies for how to unpack and challenge these fears and limiting beliefs so that you can dismantle your self-imposed barriers and achieve greater success.
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S48Does democracy lead to better health?  In his book Development as Freedom Amartya Sen says that in functioning multiparty democracies “rulers have the incentive to listen to what people want if they have to face their criticism and seek their support in elections”.1Sen made this point in the context of food crises, famously pointing out that famines tend not to happen in democracies. But his argument is general, and the idea that strong democratic institutions can improve social outcomes is very popular in international development circles.
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S60How to Be a Better Leader Amid Volatility, Uncertainty, Complexity, and Ambiguity  More than three decades ago, the U.S. Army War College developed a framework for understanding how leaders succeed during times of volatility, uncertainty, complexity, and ambiguity. The framework, known as VUCA, has been widely discussed and adopted since, but it turns out to be better at describing what successful leaders do than teaching all leaders how to succeed. The authors present an updated approach that has generated positive outcomes in military, business, and sports contexts.
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S56What Makes Innovation Partnerships Succeed  Increasingly, companies today are aggressively pursuing breakthrough innovations. But to succeed in a significant, cost-efficient, and timely way they need to partner with other companies who have their own special interests and concerns, which turns out to be very hard. Partnerships are especially important in the tech sector, which moves fast with innovation as its fuel. In this article, the authors report on the efforts that Meta has made in establishing successful innovation partnerships with other companies, and they share guidance for leaders who wish to do the same.
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S21The Right Way to Build Your Brand  More than a century ago the merchant John Wanamaker wryly complained, “Half the money I spend on advertising is wasted. The trouble is, I don’t know which half.” In this article the authors present a solution to Wanamaker’s famous quandary. Drawing on a large database supplied by the World Advertising Research Centre to empirically identify what kinds of brand advertising are most effective—both for attracting new customers and for converting them into loyal repeaters—they show that the key to successful brand building is offering a memorable, valuable, and deliverable promise to the customer. What’s more, a well-designed customer promise not only translates directly into sales but also provides an effective framework around which to organize a company’s activities.
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S476 tech trends that will (likely) change the future for the better  This year’s Consumer Electronics Show (CES), the world’s largest technology convention, wrapped last week in Las Vegas in a blaze of techno glitz, keynote pizazz, and futuristic gizmos. As always, much of the coverage focused on the new, cool, and weird gadgets populating the showroom floors. There were transparent TVs, gaming devices, ever more powerful laptops, everyday objects turned smart, and electric snow-less skis (because why not?).Beneath the gaggle of gadgets, however, CES also revealed the undercurrents that will shape the technological landscape and change how people interact with technology — and, by extension, their lives and the world. Here are the six trends that we think will prove most meaningful in the years to come.
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S58Who's Afraid of Data-Driven Management?  From a management perspective, making decisions based on data is a clear win. Yet it’s often difficult to adopt a data-informed culture. In every organization, there are teams and employees who embrace this transition, and those who undermine it. To convert your biggest data skeptics, the first step is to understand the psychology of their resistance.
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S36S44The Last-Ditch Effort to Stop the Mountain Valley Pipeline  As day broke over the small mountain town of Elliston, Virginia, one Monday in October, masked figures in thick coats emerged from the woods surrounding a construction site. Three of them approached three excavators and, one by one, locked themselves to the machines, bringing the day’s work to a halt. As they did so, several dozen of their fellow protesters gathered around them, unfurling banners and chanting amid the groaning and beeping of construction equipment.They made their way across the field, over patches of bare earth, around sections of rusty pipe meant for burial beneath the mountain. Eventually the metal tubes will form yet another section of the Mountain Valley Pipeline, which will soon carry 2 billion cubic feet of fracked methane from the shale fields of West Virginia to North Carolina each day. Their breath billowed in the crisp air. Beyond them stretched a bright blue sky, and mountains tinged with yellow. The past night’s rain pooled on the muddy and compacted soil beneath their feet.
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S39S33S38S51How Winter Wear Has Changed  This is an edition of The Wonder Reader, a newsletter in which our editors recommend a set of stories to spark your curiosity and fill you with delight. Sign up here to get it every Saturday morning.In 1938, the writer Margaret Dana began an Atlantic essay by describing an everyday indignity:
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S46Fujitsu Bugs That Sent Innocent People to Prison Were Known 'From the Start'  Fujitsu software bugs that helped send innocent postal employees to prison in the UK were known "right from the very start of deployment," a Fujitsu executive told a public inquiry today."All the bugs and errors have been known at one level or not, for many, many years. Right from the very start of deployment of the system, there were bugs and errors and defects, which were well-known to all parties," said Paul Patterson, co-CEO of Fujitsu's European division.
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S25To Solve a Tough Problem, Reframe It  The authors recommend that companies spend more time up front on problem-framing, a process for understanding and defining a problem. Exploring different frames is like looking at a scene through various camera lenses while adjusting your angle, aperture, and focus. A wide-angle lens gives you a very different photo from that taken with a telephoto lens, and shifting your angle and depth of focus yields distinct images. Effective problem-framing is similar: Looking at a problem from a variety of perspectives helps you uncover new insights and generate fresh ideas.
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S40Is it ever ethical for museums to display human remains?  Toward the end of the 1800s, as European settlers continued to encroach on the land of the Bunuba people in what is now Western Australia, Jandamarra became a legendary leader of the resistance. The colonial police searched for him for three years, finally hiring another Aboriginal tracker to find him.In 1897, the police shot, killed and beheaded Jandamarra. He was around 24 years old. His skull was then sent, as a grisly colonial trophy, to a private museum of a gun factory in Birmingham, UK. The factory was demolished in the 1960s, and Jandamarra's skull disappeared. Bunuba elders and researchers have been trying for decades to find the skull of this celebrated freedom fighter. The whereabouts remain unknown.
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S54S45Security News This Week: US Agencies Urged to Patch Ivanti VPNs That Are Actively Being Hacked  A major coordinated disclosure this week called attention to the importance of prioritizing security in the design of graphics processing units (GPUs). Researchers published details about the “LeftoverLocals” vulnerability in multiple brands and models of mainstream GPUs—including Apple, Qualcomm, and AMD chips—that could be exploited to steal sensitive data, such as responses from AI systems. Meanwhile, new findings from the cryptocurrency tracing firm Chainalysis show how stablecoins that are tied to the value of the US dollar were instrumental in cryptocurrency-based scams and sanctions evasion last year.The US Federal Trade Commission reached a settlement earlier this month with the data broker X-Mode (now Outlogic) over its sale of location data gathered from phone apps to the US government and other clients. While the action was hailed by some as a historic privacy win, it also illustrates the limitations of the FTC and the US government's data privacy enforcement power and the ways in which many companies can avoid scrutiny and consequences for failing to protect consumers' data.
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S27The Origins of Discovery-Driven Planning  When HBR asked us to write about the origins of discovery-driven planning, we had to laugh. It all started back in the mid-1990s, with Rita’s “flops” file – her collection of projects that had lost their parent company at least US$50 million. (Perfume from the people who make cheap plastic pens, anyone? How about vegetable-flavored Jello?)
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S22Sales Teams Need to Stop Focusing on the Customer Funnel  Understanding where customers are, how they navigate streams in your market, and how to interact with them in a given stream is now central to crafting a good customer experience, and that has implications. Among other things, companies need to shift from thinking about a value chain to an experience chain. The value chain is about moving products from the point of production to consumption. An experience chain starts with the customer and aligns the touchpoints inherent in omni-channel buying journeys. This goes beyond “experience marketing” where brands highlight how their products can make the buyer’s life easier or more productive. It’s about the journey from need recognition through evaluation to purchase and post-sales activities.
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S69S34S59What Innovators Who Create New Markets Do Differently  Nondisruptive creation is when you create a new market without needing to tear down or displace others or your own business. There are no failed companies, lost jobs, or destroyed markets in its wake, opening a path to innovation where business and society can better thrive together. It offers the immense potential to innovate new markets where none existed before: Think of the billion-dollar industry the Square credit card reader unlocked, for example. This excerpt from Beyond Disruption: Innovate and Achieve Growth Without Displacing Industries, Companies, or Jobs details three mindsets to generate this kind of innovation and growth.
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S32S64New Business with the New Military Virtually all aspects of the military are changing to ensure it can fight unpredictable threats while sustaining the infrastructure needed to support and train forces. The military is turning to nontraditional business partners to meet a wide range of needs, from health care to housing to information technology. The Defense Department is yielding its monopoly on every aspect of national security and adopting a more businesslike model in which the military’s warfighting capabilities are supported through outsourcing and business alliances.
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S57Are People Analytics Dehumanizing Your Employees?  More than ever, companies are using data to both measure and shape employees’ workdays. People analytics uses statistical methods and intelligent technologies (e.g., sensors, digital devices) to create and analyze digital records of employee behavior and employ an evidence-based approach to increase the organization’s efficiency and productivity. While the goal of this approach is to increase productivity, increased monitoring can also increase stress, reduce trust, and even cause employees to act less ethically. Even so, adoption of employee monitoring tools is rapidly accelerating. Companies that want to ethically and successfully deploy people analytics should do three things: 1) Make clear that analytics aren’t a step towards automation, 2) Seek holistic applications that encourage employee growth rather than focusing on narrow productivity metrics, and 3) Avoid labeling or treating employees as pieces of data.
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S49What happens when you trigger a car's automated emergency stopping?  Most car crashes begin and end in a few seconds. That's plenty of time to get in a tiny micro-nap while driving. The famous asleep-at-the-wheel film scene in National Lampoon's Vacation, where Clark Griswold goes off to slumberland for 72 seconds while piloting the Wagon Queen Family Truckster (a paragon of automotive virtue but lacking any advanced driver safety systems), might be a comical look at this prospect. But if Clark were in the real world, he and his family would likely have been injured or killed—or they could have caused similar un-funny consequences for other motorists or pedestrians.
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S61Get Ready for Your Next Assignment Your next internal assignment is your next chance to create results—for your organization and for your career—and a smart investment of time and effort up front can mark the difference between getting by and truly excelling. A key factor in your transition will be knowledge—not only substantive information about the project or field, but an understanding of how others inside and outside the organization have tackled similar assignments, what challenges and opportunities lie ahead, what resources are available, and how to mobilize those resources to overcome any obstacles you may encounter. The authors provide practical steps that will help you not only get smart for your next assignment but also stay smart, building knowledge capital to excel in new roles throughout your career. They then expand on those steps, which they call phase zero, learning tour, and affinity groups.
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S67Make Your Emotions Work for You in Negotiations  Your emotions matter in negotiations. They fuel your behaviors, energize you, and allow you to strengthen—or distance and damage—relationships with the people you’re negotiating with. But too often, people refuse to acknowledge their full range of feelings because they’re afraid of losing the ability to think rationally and act strategically. So researchers and experts in the fields of psychology and business have offered solutions to help people manage, defeat, or even ignore their emotions.
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S66Creating New Growth Platforms Sooner or later, most companies can’t attain the growth rates expected by their boards and CEOs and demanded by investors. To some extent, such businesses are victims of their own successes. Many were able to sustain high growth rates for a long time because they were in high-growth industries. But once those industries slowed down, the businesses could no longer deliver the performance that investors had come to take for granted.
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S24Being Early Beats Being Better The study: Henrich Greve and Marc-David Seidel studied the role of first-mover advantage in determining which technologies get adopted and which do not. They tracked the sales history of two wide-body jets: the McDonnell Douglas DC-10 and the Lockheed L-1011 TriStar. The researchers concluded that the DC-10’s one-year head start contributed to its greater success in the market despite the L-1011’s technical superiority. The DC-10 suffered from design flaws that led to multiple accidents but, nonetheless, was able to recover and keep selling.
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