Amazon temporarily closed a distribution center in Queens, N.Y., after an employee tested positive for the novel coronavirus, the company said. Working conditions for Amazon drivers have received mixed reviews, with some reporting no problems to Bloomberg News but others in California saying they received only a single disinfecting wipe each before a shift.
Boosting business by meeting customer needs and expectations in wholesale Wholesale customers want the same kind of convenience and immediate gratification that you want as a consumer. What do businesses need to do to deliver on that? Hear from experts at NetSuite, Logistics Bureau and SmartBrief in this webinar.
Truck drivers around the country are trying to maintain supply chains as they encounter restrictions and regulations related to the coronavirus pandemic. Trucking capacity is limited, and companies are shipping more food, diapers and paper products while delaying other items.
Distributors can carry out an effective customer management program by prioritizing the most profitable customers, preventing over-ordering and developing product substitution groups, write Profit Isle founding partner and Chairman Jonathan Byrnes and CEO John Wass. Focusing on digital channels and omnichannel experiences and adjusting sales compensation to match shifting priorities can also help businesses weather the storm.
Senior business-to-business marketers say that email, search and content marketing deliver the highest return on investment for lead generation and their biggest challenge is engaging targeted prospects, per Chief Marketer. LinkedIn is rated by far as the most effective social platform for lead generation with video ranked the best-performing social content.
Communicate facts and give employees direction early in a crisis, address their concerns, give them specific tasks and seek their ideas on surviving and moving forward, writes Ken Blanchard. "Since they're the ones who will be implementing any new plans and strategies, their insights will be crucial, and you'll need their buy-in to succeed," he writes.
According to NAW Institute for Distribution Excellence Fellow Mark Marks, "Many distributors have been doing things the same way for years. In some cases, what worked then still works now. Yet, part of preparing for the future is preparing for the unexpected -- whether that is economic volatility or other industry disruption, such as the Coronavirus." Read the rest of his post.
Growing in popularity within our industry, the NAW Certificate in Distribution Professional Management Program is ideal for your high-potential managers who seek to complement their professional development with a strong emphasis on practical application within the distribution field. Two, one-week sessions at Texas A&M University in 2020 focus on Distributor Capability Development (July 27-31) and Optimizing Distributor Profitability (Oct. 19-23). Get all the details and enroll your high achievers today before the seats are gone.
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