John,

At DAV, we have a vital mission for our nation’s veterans — and during critical times like these, our dedication to the men and women who have served remains as strong as ever.

As measures are being taken across the country to help prevent further spread of the COVID-19 virus, we must thoughtfully balance the needs of the veterans we assist with the safety of our staff and volunteers, as well as all others living in our communities.

Following guidance from the Centers for Disease Control and Prevention and the World Health Organization, DAV will continue operations with most of our employees at national headquarters working from home. In the field, our national service officers remain available to serve veterans with their claims for VA benefits, though all interactions must now be handled over the phone or electronically.

COVID-19 is having a global impact that has affected nearly all our daily lives, and it has already impacted DAV’s operations and, thus, the veterans we help. Many upcoming DAV events have been cancelled or rescheduled, including the cancellation of the Winter Sports Clinic for the first time in its 30-plus-year history. Where possible, we’ve moved events online, such as job fairs which will be hosted virtually — view a full schedule at davjobfairs.org. In some locations, the DAV Transportation Network (which transports veterans to medical appointments for free) and in-hospital volunteerism has been suspended, but we are applying very strict protocols for volunteers to ensure this lifeline for disabled veterans will continue in most areas.

Due to their service-connected injuries and illnesses, many disabled veterans may be more vulnerable to the COVID-19 virus. Our prayers go out to all of you who have been or will be impacted by this disease. We know this will create hardships for many. As it has already devastated our economy, the fallout will undoubtedly impact DAV’s ability to carry out our mission. We appreciate you continuing to stand with us during this time to help ensure that we minimalize the effects of this crisis on our nation’s heroes and their families.

As this unprecedented situation continues to evolve, please stay tuned on our website and social networks for more updates and information on DAV’s response.

For now, know that you are foremost in our thoughts, hearts and prayers.

J. Marc Burgess
DAV National Adjutant/CEO