View online | Unsubscribe
Too many emails? Get just one newsletter per day - Morning / Evening / CEO Picks



 
CEO Picks - The best that international journalism has to offer!

S5
A VC Just Shared His Formula for Requesting Introductions. It's Pure Genius and Will Work for Anyone    

All you need is a LinkedIn account and a willingness to ask for help.

Continued here

?
Learn more about Jeeng


S1
Delta Air Lines Just Got Some Very Good News, and the Timing Could Not Be Better    

If you're in a commodity industry like an airline is, how do you stand out from the competition?

Continued here

?
Learn more about Jeeng


S2
Studies Show    

It also boosts your performance and makes you a better leader, according to research.

Continued here

?
Learn more about Jeeng
?
?
Learn more about Jeeng


S3
How Your Company Can 'Think Different' in 2024    

The famous '90s slogan from Apple still has meaning for your business today.

Continued here


S4
Costco Execs Were 'Disappointed' By a Recent Union Victory, But Now In the Way You Might Think    

When workers at Costco's Norfolk, VA location voted to unionize, the retailer's then- and current CEO expressed disappointment in themselves, not their employees -- because they knew how those employees felt.

Continued here


S6
I Finally Understand the Motivations of Billionaires Like Musk and Bezos. It Still Doesn't Make Me Feel Any Better    

Long-termism is what fuels their businesses and brains. What do the rest of us think of it?

Continued here


S7
In Gaming's Future, Less Is More    

The future of the industry is looking good for the indie developer.

Continued here


S8
10 Keys To Successfully Transitioning To A Manager In Your Business    

Successfully starting a new venture does not assure success in scaling it for the long term.

Continued here


S9
Taupo: The super volcano under New Zealand's largest lake    

Located in the centre of New Zealand's North Island, the town of Taupo sits sublimely in the shadow of the snow-capped peaks of Tongariro National Park. Fittingly, this 40,000-person lakeside town has recently become one of New Zealand's most popular tourist destinations, as hikers, trout fishers, water sports enthusiasts and adrenaline junkies have started descending upon it.The namesake of this tidy town is the Singapore-sized lake that kisses its western border. Stretching 623sq km wide and 160m deep with several magma chambers submerged at its base, Lake Taupo isn't only New Zealand's largest lake; it's also an incredibly active geothermal hotspot. Every summer, tourists flock to bathe in its bubbling hot springs and sail through its emerald-green waters. Yet, the lake is the crater of a giant super volcano, and within its depths lies the unsettling history of this picturesque marvel.

Continued here


S10
Message sticks: Australia's ancient unwritten language    

The continent of Australia is home to more than 250 spoken Indigenous languages and 800 dialects. Yet, one of its linguistic cornerstones wasn't spoken, but carved.Known as message sticks, these flat, rounded and oblong pieces of wood were etched with ornate images on both sides that conveyed important messages and held the stories of the continent's Aboriginal people – considered the world's oldest continuous living culture. Message sticks are believed to be thousands of years old and were typically carried by messengers over long distances to reinforce oral histories or deliver news between Aboriginal nations or language groups.

Continued here


S11
Did Australia's boomerangs pave the way for flight?    

The aircraft is one of the most significant developments of modern society, enabling people, goods and ideas to fly around the world far more efficiently than ever before. The first successful piloted flight took off in 1903 in North Carolina, but a 10,000-year-old hunting tool likely developed by Aboriginal Australians may have held the key to its lift-off. As early aviators discovered, the secret to flight is balancing the flow of air. Therefore, an aircraft's wings, tail or propeller blades are often shaped in a specially designed, curved manner called an aerofoil that lifts the plane up and allows it to drag or turn to the side as it moves through the air.  

Continued here


S12
How Your Body Adapts to Extreme Cold    

A bitter winter storm is sweeping across the north-east of North America this weekend, and is expected to bring significant snow to New York City for the first time in two years. Low temperatures around freezing are expected to last into next week.If this is making you miserable, it’s because you, like most people, overwhelmingly prefer hot places. That group does not include Cara Ocobock, a biological anthropologist at University of Notre Dame who is one of the scientists trying to understand how the human body adjusts to extreme cold. “I just handle cold much better than I can handle heat,” says Ocobock.

Continued here


S13
23andMe Blames Users for Recent Data Breach as It's Hit With Dozens of Lawsuits    

It’s been nearly two years since Russia’s invasion of Ukraine, and as the grim milestone looms and winter drags on, the two nations are locked in a grueling standoff. In order to “break military parity” with Russia, Ukraine’s top general says that Kyiv needs an inspired military innovation that equals the magnitude of inventing gunpowder to decide the conflict in the process of advancing modern warfare.If you made some New Year’s resolutions related to digital security (it’s not too late!), check out our rundown of the most significant software updates to install right now, including fixes from Google for nearly 100 Android bugs. It’s close to impossible to be completely anonymous online, but there are steps you can take to dramatically enhance your digital privacy. And if you’ve been considering turning on Apple’s extra-secure Lockdown Mode, it’s not as hard to enable or as onerous to use as you might think.

Continued here


S14
What's the Value of 3 Million LPs in a Digital World?    

Kindle libraries; troves of infinitely streamable songs on Spotify and Apple Music; scores of shows and films on Netflix, Max, and Hulu. Even the Criterion Collection is online now. Cultural archives now live on server farms, so much so that the value of physical media seems ever-shifting. While there's some benefit to it—the ineffable experience of flipping through a book, owning DVDs of your favorite show to watch when it disappears from streaming—the logistical issues involved in preserving massive archives of these things feels astronomical. Especially now, when many shows, comics, and albums aren't even released as Blu-rays, bound editions, or LPs.While physical media faces an increasingly uncertain and unsympathetic future, its defenders do all they can to protect what they see as an invaluable resource. Nowhere is that more evident than at the ARChive of Contemporary Music (ARC), a New York-based nonprofit that keeps and maintains the largest popular music collection in the world.

Continued here


S15
During Pregnancy, the Placenta Hacks the Immune System to Protect the Fetus    

When you were a child, it seemed like an ingenious plan: Splash hot water on your face and stagger into the kitchen, letting out a moan that could make angels cry. One touch of your flushed forehead would convince your parents to diagnose a fever and keep you home from school.No matter how elaborately planned and performed, these theatrics probably weren’t as persuasive as you had hoped. But new research, published in Cell Host & Microbe, suggests that long before birth, a similar tactic helps developing humans and other mammals put on a more convincing show.

Continued here


S16
The Best Smart Shades, Blinds, and Curtains    

If you buy something using links in our stories, we may earn a commission. This helps support our journalism. Learn more. Please also consider subscribing to WIREDSmart shades and automatic curtains used to be luxury gadgets found only in high-end hotels or the homes of the rich and famous. Nowadays, they are more affordable and accessible than ever. You can measure up, order, and install them yourself. We have spent months testing to find the best smart shades and retrofit options to smarten up your regular shades, blinds, or curtains.

Continued here


S17
NASA beams home cat video from 19 million miles away    

For the first time, NASA has used lasers to send data from deep space to Earth — and the data for the history-making demonstration was a cat video.Deep space communication: Sending data from spacecraft to Earth or vice versa using radio signals can take a long time — NASA sometimes waits several hours for a single high-resolution photo from a Mars rover to fully arrive.

Continued here


S18
Photos of the Week:    

New Year’s Eve fireworks in Australia, ski jumping in Austria, earthquake damage in Japan, a giant Arctic-fox sculpture in China, ongoing battles in Gaza and Ukraine, a flour-and-egg fight in Spain, animal counting at a London zoo, and much more A police officer in Kyiv, Ukraine, carries a pet from the scene of a missile attack by Russian forces, in a residential area, on January 2, 2024. The attack was part of a barrage of Russian air strikes that hit Kyiv and Kharkiv, which reportedly killed five people and injured at least 135. #

Continued here


S19
College Football's Super PACs Produced This Championship Game    

New rules let student-athletes accept endorsement deals, but big-name schools are exploiting the reforms.Fan support is a big reason the University of Washington Huskies and the University of Michigan Wolverines will play in college football’s championship game tomorrow night in Houston. That support isn’t just emotional; it’s also financial.

Continued here


S20
The Anticlimactic End of Israel's Democracy Crisis    

The Netanyahu government’s signature legislation went out with a whimper. But the forces behind it have bigger plans.On Monday, Israel’s Supreme Court issued arguably the most momentous ruling in its history: A slim one-vote majority of the justices struck down an attempt by Prime Minister Benjamin Netanyahu’s government to curb their power. And yet, the country largely shrugged. After months of mass protest and talk of constitutional crisis, an event that was supposed to be seismic turned out to be a sideshow. External war had eclipsed internal war.

Continued here


S21
We Got Lucky With the Mystery Dog Illness    

In late July 1980, a five-month-old Doberman pinscher puppy in Washington, D.C., started throwing up blood. It died the next day at an animal hospital, one of many pets that suffered that year from a new illness, parvovirus. “This is the worst disease I’ve ever seen in dogs,” a local veterinarian told The Washington Post, in an article describing the regional outbreak. It killed so fast that it left pet owners in disbelief, he said.The world was in the middle of a canine pandemic. The parvovirus, which was first recognized in 1978, can live for months outside the body, spreading not just from animal to animal but through feces, sneaking into the yards of dog owners via a bit of excrement stuck to the bottom of a person’s shoe. It quickly traveled across countries and continents, infecting thousands and possibly millions of dogs in the late ’70s and early ’80s. Essentially every dog alive at the time caught it, Colin Parrish, a virology professor at Cornell University’s College of Veterinary Medicine, told me. And untold numbers  died: A single Associated Press report from August 1980 mentions the city of Chicago losing 300 dogs by July of that year, and South Carolina losing more than 700 in just two months.

Continued here


S22
When Punk Rockers Become Parents    

This is an edition of The Atlantic Daily, a newsletter that guides you through the biggest stories of the day, helps you discover new ideas, and recommends the best in culture. Sign up for it here.Welcome back to The Daily’s Sunday culture edition, in which one Atlantic writer reveals what’s keeping them entertained. Today’s special guest is Cullen Murphy, an editor at large at The Atlantic who has written about a night in the Sistine Chapel and the Chagossians’ struggle to return to their island homes.

Continued here


S23
Trump's Supreme Court Blunderbuss    

The Supreme Court will decide whether the Colorado court was right to bar the former president from the ballot. Donald Trump is well on his way to becoming history’s greatest litigation loser ever. But in the multifront war of Trump v. Seemingly Everyone Else, he has just prevailed in one small skirmish: The Battle of the Questions Presented.

Continued here


S24
How the Sea Came to Be: An Illustrated Singsong Celebration of the Evolution of Life on Our Pale Blue Dot    

“Who has known the ocean? Neither you nor I, with our earth-bound senses,” Rachel Carson wrote in the pioneering 1937 essay that invited the human imagination into the science and splen…

Continued here


S25
ArChan Chan's Sweet-soy chicken wings from Hong Kong    

In Hong Kong, there is no shortage of good chicken wing spots, from Taiwanese fried wings at snack stands and Korean fried chicken joints to all-you-can-eat Buffalo wings at American restaurants.Out of all the options, however, Swiss chicken wings are one of the most popular choices, available at cha chaan tengs – Hong Kong's version of cafes or diners.

Continued here


S26
Khowsey: a festive South Asian spaghetti curry    

Khowsey is a beloved spaghetti curry in Karachi, Pakistan, with different dialects spelling and pronouncing it as khao suey, khoi soi, khowsa, khawsa and many other ways. It is championed most fervently by the Memon community, a Muslim ethnic group known for their affinity for trade and entrepreneurial prowess in the city. However, historically, it isn't a Pakistani dish at all.Memon businessmen and traders who had established themselves in British-occupied Burma (now Myanmar) in the 19th Century were forced to return to the subcontinent after the military junta regime in the 1960s. When they returned to Pakistan and India, they brought a version of flavourful Burmese Ohn-No Kyaukse, noodles with chicken in a coconut milk-based broth (often thickened with chickpea flour). When the Memon traders settled in Karachi, they made the dish their own by heaping on the spice and zest. They swapped out egg noodles for easily accessible spaghetti, and a served rich curry made with yoghurt and gram (chickpea) flour on the side to drown the noodles, before adding a decadent, fall-apart meat gravy on top.

Continued here


S27
Bitcoin: four reasons why the price should surge in 2024    

The year 2023 will be remembered as turbulent for cryptocurrencies, with numerous important developments that ultimately helped to “clean up” the space to potentially make it more attractive to mainstream investors. Notably there was the conviction of FTX CEO Sam Bankman-Fried for fraud. Top exchange Binance also reached a US$4 billion settlement (£3.1 billion) with the US treasury department over money-laundering charges, which saw CEO Changpeng “CZ” Zhao agreeing to step down and pay a US$50 million fine.

Continued here


S28
US Supreme Court decision on Trump-Colorado ballot case 'monumental' for democracy itself, not just 2024 presidential election    

I filed an amicus brief on my own behalf in support of neither party in the Colorado Supreme Court.Momentous questions for the U.S. Supreme Court and momentous consequences for the country are likely now that the court has announced it will decide whether former president and current presidential candidate Donald Trump is eligible to appear on the Colorado ballot.

Continued here


S29
After 3 months of devastation in the Israel-Hamas war, is anyone 'winning'?    

The 19th century German war strategist and field marshal Helmuth von Moltke famously coined the aphorism “No battle plan survives first contact with the enemy”. His observation might well be applied to the tragedy we are witnessing in Gaza.Three months after the current conflict began, civilians have borne the brunt of the violence on both sides, with the deaths of more than 22,000 Palestinians in Gaza and 1,200 Israelis. Some 85% of Gazans have also been displaced and a quarter of the population is facing a famine, according to the United Nations.

Continued here


S30
Senegal's small scale gold miners still use poisonous mercury: how to reduce the harm    

These warnings are shown at thousands of lakes and rivers globally, as well as on numerous fish products.But eating mercury-laden fish is not the only source of mercury exposure. Even more dangerous is the inhalation of mercury vapours, which are released as mercury is used in the extraction of another trace element – gold. Miners inhaling mercury vapour can experience the same toxic effects as people eating mercury-laden food: limb tremors, blurred vision, loss of limb functionality, and even death. Globally, between 10 million and 19 million people work in artisanal and small-scale gold mining.

Continued here


S31
Taxes on e-cigarettes: South Africa must strike a balance between economic arguments and health concerns    

The 21st century has seen a massive expansion in the ways that people can consume tobacco and nicotine. Innovative new products include electronic nicotine delivery systems (“ENDS” or e-cigarettes) and heat-not-burn (HnB) products. Combustible tobacco products like cigarettes and loose tobacco are generally taxed at similar rates since the harmful behaviour tied to these products – inhaling tobacco toxins released by burning – is the same. But e-cigarettes don’t contain tobacco and HnB devices do not burn tobacco. Nevertheless, they contain nicotine, which is addictive.

Continued here


S32
The Biggest Election Year in History    

Democracy, according to many observers, is now in the hands of a small band of voters in a half-dozen swing states, whose feelings about Donald Trump will determine whether it endures or falls. From that perspective, all the other voting across the country this year, beginning with the Iowa caucuses, next week, is merely a gruelling prelude to the tense wait, on November 5th, for results from Maricopa County and the Philadelphia suburbs. Much does depend on those voters. But democracy’s struggles will play out on a far vaster field. Thanks to an alignment of calendars, 2024 will set a record for the greatest number of people living in countries that are holding nationwide elections: more than four billion, or just over half of humanity. Even more depends on them.This year is about voting, in all its hazardous glory. There are different ways of counting, but The Economist has tallied seventy-six countries where the whole eligible population has the chance to vote, even if, as in Brazil, it’s only for local offices. (That election, in October, should serve as a midterm assessment of President Luis Inácio Lula da Silva.) The countries involved—from Algeria to Iceland, Indonesia, and Venezuela—are startlingly varied, including in their commitment to actual democracy. The Economist rated forty-three of the elections as free and fair, with flaws even in the freest, ours among them. One of The Economist’s tests is whether an election has the capacity to bring about real change, in terms of policy and who is in power. Put another way, the stability of democracies depends on the capacity of elections to be destabilizing. An election that doesn’t involve some risk, to someone, is hardly any good.

Continued here


S33
The Cryptic Crossword: Sunday, January 7, 2024    

By signing up, you agree to our User Agreement and Privacy Policy & Cookie Statement. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.© 2024 Condé Nast. All rights reserved. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. The New Yorker may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Condé Nast. Ad Choices

Continued here


S34
Netflix Just Quietly Released the Most Wildly Entertaining Action Thriller of the Year    

Netflix hasn’t had a particularly great track record when it comes to the action comedy show. Medical Police and Teenage Bounty Hunters only lasted a single season, the dismal critical response suggests Obliterated will follow suit and even the almighty presence of Arnold Schwarzenegger couldn’t stop FUBAR from flying under the radar. However, proving Michelle Yeoh can do no wrong, The Brothers Sun is the streaming giant’s first such show that could be classed as unmissable.Created by regular Ryan Murphy cohort Brad Falchuk and relative unknown Byron Wu, the eight-part drama stars Yeoh as Eileen ‘Mama’ Sun, a Taiwanese native who’s spent the last 10 years living the domestic life in Los Angeles mollycoddling her medical student son Bruce (Sam Song Li). But their peaceful existence is shattered one day when her estranged first-born Charles (Justin Chien) shows up at their front door.

Continued here


S35
The 13 Most Exciting Video Games Coming Out In 2024    

We’ve been through the best indie games of 2024, but what about the biggest ones? After combing through video game blog mines, developers’ tacit teasers, and the fine print on the back of the box, we’re bringing you the biggest and best video games of 2024 to sit on the edge of your seat to wait for. This is no world premiere, but instead a meaty list of the absolute most phenomenal games we’re holding our breath for. Everything from a new Star Wars, Final Fantasy, and a solo adventure for Princess Peach means it’s going to be another great year of video game releases that might just rival 2023’s incredible lineup.

Continued here


S36
Can Home Electronics Harm Your Pet? A Veterinarian Reveals What To Turn Off     

Sirens, thunder, vacuum cleaners, and fireworks can wreak havoc on your pet. Subtler sounds — ones that don’t even register to human ears — may also affect them. But how can you know what your pets can hear, especially if you can’t hear it yourself? Understanding your pet’s hearing capabilities and the quiet cacophony of your home could help identify any nuisances.If something bothers our pet, it often shows up in their behavior. Katherine Houpt, professor emeritus of behavioral medicine at the Cornell University College of Veterinary Medicine, recounts to Inverse one instance she remembers about one couple whose dog “suddenly began to pace.” Worried, “they took it to the emergency room where they had a huge bill. But they noticed that as soon as they left the house, the dog was fine.”

Continued here


S37
Hands Down the 50 Weirdest, Most Clever Things for Your Home on Amazon Under $35    

Sure, Amazon is chock full of items that make us stop and think, “Is this for real?” But some are most definitely more clever and useful than others. If there’s something out there that can instantly add form or function to our homes or daily routines, we’re all for it. From unusual ways to add lighting to your home to an ingenious hanger that slows down banana ripening, here are the 50 weirdest but smartest things for your living space, all under $35.Two snack dishes are better than one, as proven by this double-dish snack bowl. Great for those moments when you’re munching on things with pits, seeds, or shells, the bottom bowl is designed to catch your snack debris, while the other bowl holds the main event. Genius.

Continued here


S38
'Dune 2' Needs to Change the Book's Ending in One Brutally Necessary Way    

In March 2024, the big-screen version of the first novel will be complete, but the story is far from over.In March 2024, the big-screen journey of Timothée Chalamet’s version of Paul Atreides will be over. Dune: Part Two adapts the second half of the famous Frank Herbert novel Dune, and, effectively concludes the journey of Paul from a wise teenager to Emperor of the Universe. And if the ending of the movie is anything like the ending of the novel, audiences will certainly leave with a clearer sense of closure than they got in 2021.

Continued here


S39
How EMDR therapy helped me heal from the trauma of a carjack | Aeon Essays    

is a freelance journalist with a background in news production. She is based in New Orleans, Louisiana.I wore leggings that Tuesday. I never wore leggings to work, but that winter three years ago the New Orleans heat was in hibernation. Ice climbed up my windows, and my sweater almost reached my knees. I whispered: ‘Be good, I love you,’ to the puppy sound asleep in his crate and the groggy cat still snuggled in bed before I stepped out into the unseasonably cold January air. A neighbour’s motion-sensor light blinked on to help me navigate the blackness. It was 12:50am; my shift at the news station started in 10 minutes. My fingers became numb quickly, making it difficult to turn the key in the lock. I speed-walked to my car, my beautiful, white Hyundai Kona, my college graduation gift from my parents. I twisted the heat all the way up, slapped the seat-heater button, and turned my Spotify to Maggie Rogers’s new album. With my hands pulled into my North Face sleeves, I grabbed the wheel.

Continued here


S40
For ages, solo sex was hardly taboo. What led to its centuries-long dry spell? | Aeon Videos    

For the vast majority of humans throughout history, masturbation has been a natural norm rather than a taboo. The brief animation ‘Masturbation: A Short History of a Great Taboo’ (2022) traces much of the blame for ‘the offensive against solo sex’ across the past several centuries back to a curious pamphlet titled Onania: Or, the Heinous Sin of Self-Pollution (c1712), which, written by a now-unknown author, attributed both moral injury and physical malady to self-pleasure. The short is part of the documentary series Magical Caresses, dedicated to ‘solo sexuality’, by the Canadian filmmaker Lori Malépart-Traversy, who previously employed her charming animation style to explore sexuality with Le Clitoris (2016).

Continued here


S41
How to Get Your Side Hustle Off the Ground    

People pursue side hustles for all kinds of reasons: they want to earn extra money, they’re interested in starting a business, or they’re attracted to the flexibility of being their own boss. But these ventures often take capital to get off the ground. How can you get yours up and running? Here are five approaches:

Continued here


S42
Before You Start a Business, Listen to Your Ego    

When I meet entrepreneurs I always ask them why they started their companies and they almost always say something like “because I had a great idea the world needed.” But when you peel back the layers you discover far different motives – motives they don’t want to acknowledge because they’re directly related to primal desires and fears.  Yet the well-being of their businesses depends on their understanding those real motives.

Continued here


S43
Refugees Need Jobs. Entrepreneurship Can Help.    

Refugees pouring into Europe from Africa and the Middle East have arguably created the greatest crisis for the “European Experiment” since it began after World War II.  People are wringing their hands or shaking their fists: What to do about the millions of migrants and refugees crossing seas and borders into the West? What to do about the million asylum applications to Europe?

Continued here


S44
What Entrepreneurs Get Wrong    

Salesmanship is central to a start-up’s success, but many entrepreneurs ignore this simple fact. They may believe that their idea will sell itself or that there’s no point visiting a prospective customer without a finished product in hand. Those who search for sales advice find mostly tools and techniques for established companies.

Continued here


S45
A Failure That Still Haunts Me    

My most irritating — and surprising — professional failure came from what I thought would be a straightforward success. In the immortal words of failed CIA intelligence director George Tenet, I had a “slam dunk” innovation opportunity with a top MIT lab. I was wrong. Completely. It continues to bother me.

Continued here


S46
Turning an Industry Inside Out: A Conversation with Robert Redford    

How can you change an industry? According to the Oscar-winning director who upended the movie business, be prepared to start small and accept setbacks.

Continued here


S47
Corporate Governance Should Combine the Best of Private Equity and Family Firms    

The public corporation is typically bedeviled by the gap between managers’ and shareholders’ interests. Over the years, governance has attempted to close that gap by aligning incentives with measures of performance. These attempts have often failed. But where they have succeeded, they have left public corporations increasingly swayed by short-term results (which are easy to measure) at the expense of future success.

Continued here


S48
A Small Business Is Not a Little Big Business    

A traditional assumption among managers has been that small businesses should use essentially the same management principles as big businesses, only on a smaller scale. Underlying that assumption has been the notion that small companies are much like big companies, except that small businesses have lower sales, smaller assets, and fewer employees.

Continued here


S49
The Content Marketing Revolution    

Companies are no longer just economically important — they’re intellectually valuable, too.

Continued here


S50
Cracking the Code That Stalls People of Color    

It’s a topic which corporations once routinely ignored, then dismissed, and are only now beginning to discuss: the dearth of professionals of color in senior positions. Professionals of color hold only 11% of executive posts in corporate America. Among Fortune 500 CEOs, only six are black, eight are Asian, and eight are Hispanic.

Continued here


S51
What You're Getting Wrong About Customer Journeys    

Companies often believe they should make their customers’ experiences as effortless and predictable as possible. But the authors’ research shows that this approach is overly simplistic—and can even backfire. While in some instances (say, watching movies on Netflix) customers want their journeys to be easy and familiar, in others (working out on a Peloton bike or playing World of Warcraft) they want to be challenged or surprised.

Continued here


S52
Customers as Innovators: A New Way to Create Value    

How has GE Plastics fueled much of its growth, generated one-third of its new customer leads, and cut customer-service calls in half? It enables its customers to improve products—by accessing GE’s engineering knowledge and simulation software through its Web-based product-development “tool kits.”

Continued here


S53
How Sephora Reorganized to Become a More Digital Brand    

Sephora, the cosmetics retailer, has been widely recognized as a leader in integrating its digital marketing efforts into its overall strategy. As one sign of that, Sephora has a single executive who serves as both chief marketing officer and chief digital officer. Julie Bornstein told HBR how she’s leading Sephora’s efforts online and offline. Edited excerpts:

Continued here


S54
How P&G and American Express Are Approaching AI    

There is a tendency with any new technology to believe that it requires new management approaches, new organizational structures, and entirely new personnel. That impression is widespread with cognitive technologies — which comprises a range of approaches in artificial intelligence (AI), machine learning, and deep learning. Some have argued for the creation of “chief cognitive officer” roles, and certainly many firms are rushing to hire experts with deep learning expertise. “New and different” is the ethos of the day.

Continued here


S55
First Mover or Fast Follower?    

Transformational developments are swirling around the banking industry — as they are in nearly every industry. Companies like Citigroup are reimagining bank branches. Startups like Simple are suggesting that it’s time to get rid of branches altogether. Square, Swiff, Silver, and PayPal want to bring payments processing to smaller merchants. Mobile phone companies are getting into financial services. Microlending has exploded. Companies like Facebook and Tencent make hundreds of millions through microtransactions. The mobile wallet is coming, with Apple and Google lurking in the background.

Continued here


S56
Sony: Winning the DVD Battle But Losing the Innovation War?    

It’s often said that generals “fight the last war.” They use tactics that worked in the last war and struggle when conditions change in ways that render those tactics ineffective. For example, after years of bloody trench warfare in World War I, France built heavy fortifications along its borders (the “Maginot Line”) to prevent a full-on assault. The German’s innovative “blitzkrieg” model obviated France’s brute force.

Continued here


S57
What Patients Like -- and Dislike -- About Telemedicine    

A survey of more than one million patients found that while patients appreciate the convenience and, perhaps surprisingly, intimacy of virtual encounters, there is enormous room for improvement in the processes of telemedicine. Key to success will be to create a seamless, low-friction experience.

Continued here


S58
Aereo and the Strange Case of Broadcasters Who Don't Want to Be Broadcast    

The Supreme Court’s big Aereo decision today came down to whether the company’s internet TV service more closely resembled a cable company or “a copy shop that provides its patrons with a library card” (the quote is from Antonin Scalia’s dissenting opinion). A majority of six justices decided it was more like the former, which seems pretty reasonable. But that led them to declare that Aereo’s business of giving customers access to free, over-the-air television programming via the internet amounted to a copyright violation, which seems a little crazy.

Continued here


S59
"It Will Need to Be the Most Amazing Thing Humankind Has Ever Done"    

Climate change is a pressing concern for Bill Gates, who has just published a new book on the subject. He spoke with HBR’s editor in chief about the need to reduce carbon emissions to zero by 2050—and the difficulty of that undertaking. It will require new government policies, changes in corporate and individual behavior, and, above all, more R&D funding and innovation to create cleaner technologies and green products. Gates is optimistic that we can succeed but clear-eyed about what lies ahead if we don’t: rising temperatures, the disappearance of ecosystems, disastrous crop failures, economic pain, and massive loss of life.

Continued here


S60
With 3 Short Sentences, Costco Just Taught a    

Want to lead in 2024? Better be able to articulate all of the groups you're supposed to be leading.

Continued here


S61
Cambridge Neuroscientist Says 'Pathological and Persistent Worrying' Happens Because of This Key Neurotransmitter    

The inability to control unwanted thoughts is a brain-based process with widespread implications.

Continued here


S62
Write Your Way to Success: The Career Benefits of a Best-Selling Book    

It can reshape your career trajectory, enhance credibility, and unlock new professional opportunities, all while introducing your unique brand to wider audiences.

Continued here


S63
Warren Buffett: What Separates Successful People From the Pack Really Comes Down to 1 Mental Habit    

Buffett and other successful billionaires practice it daily, but most people lack doing it.

Continued here


S64
Scientists Have Developed an IQ-like Test for Evilness    

Just how evil are you? A new test will give you a scientific answer.

Continued here


S65
27 Years Ago, Steve Jobs Made a 30-Second Decision. It    

"I said this guy is the worst CEO I've ever seen.

Continued here


S66
Check Your Phone: These Seemingly Harmless Apps From the Google Play Store Are Actually Malware    

That calorie counter or dot-connecting game may not be what it looks like.

Continued here


S67
Elon Musk Fired 8 SpaceX Employees Who Called Him a 'Source of Embarrassment.' It's a Masterclass in What Not to Do    

The company now faces an National Labor Relations Board lawsuit, and has responded by suing back.

Continued here


S68

S69
The sound maps that predict poachers' movements    

In the Upper Paraná Atlantic Forest lies the world-renowned Iguazu Falls. On one side of the towering cascades is the Iguazú National Park of Argentina, on the other is the Iguaçu National Park of Brazil. Greened by over 2,000 plant species, the landscape is home to an array of creatures, including the charismatic jaguar. And to the million-plus tourists who visit each year, the region may appear to be part of a vast expanse of thriving biodiversity.But for those like Yara Barros, who know it well, Iguazú's parks are in fact "an island of life in the midst of deforestation". Barros is a biologist and coordinator of Onças do Iguaçu, a Brazilian jaguar conservation project. She explains that in the Atlantic Forest's entire 140,000 sq km (54,054 sq miles), there are only 300 jaguars. As many as one-third now live inside the narrow 2,400 sq km (927 sq miles) corridor protected by the parks.

Continued here


S70
How Networked Incitement Fueled the Jan. 6 Capitol Insurrection    

Networked incitement, including cellphones and social media, powered the Jan. 6 attack on the CapitolThe shocking events of Jan. 6, 2021, signaled a major break from the nonviolent rallies that categorized most major protests over the past few decades.

Continued here



TradeBriefs Newsletter Signup
TradeBriefs Publications are read by over 10,00,000 Industry Executives
About Us  |  Advertise Privacy Policy    Unsubscribe (one-click)

You are receiving this mail because of your subscription with TradeBriefs.
Our mailing address is GF 25/39, West Patel Nagar, New Delhi 110008, India