January 2024 • Issue 7, Volume 14 • www.consumer-action.org

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What people are saying

“I have learnt a lot from [Consumer Action’s] webinars in 2023—please keep them coming!”

--Lorena Munoz-Holladay, AFC, Financial Pathways of the Piedmont (view our webinars and videos on our YouTube channel)

Webinar attendees learn key saving and investing concepts 

By Monica Steinisch

Subject matter experts at Consumer Action's most recent webinar guided attendees through the essential knowledge needed to get started investing and make wise choices. Read more.

Coalition Efforts

By Monica Steinisch

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

By Ruth Susswein

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on refunds for tormented Toyota Motor Credit customers, and Bureau plans to ban all medical debt on credit reports. Read more.

Class Action Database: CoreLogic settles over erroneous "deceased" reporting 

By Monica Steinisch

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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