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EVV Claims Matching Resumes Jan. 1, 2024 ? Claims Without Matching EVV Visits Will Deny for Payment

This is a reminder that Electronic Visit Verification (EVV) claims matching for all services required to use EVV will begin on Jan. 1, 2024. EVV claims with dates of service Jan. 1, 2024, and after that do not have an EVV visit match, will be denied payment.

Email TMHP <[email protected]>?to request assistance with EVV claims mismatch results.

Email HHSC EVV Operations <[email protected]> with any other questions.









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