What people are saying

“I love how your organization keeps consumers educated and aware of the many pitfalls/scams of today. Albeit, technology is great, the bad actors who are constantly trying to steal one’s hard earned money/savings are astronomical. Thank you for doing the hard work; informative and useful.”

--SCAM GRAM reader Ms. T, Delaware (subscribe to our mailing list to get the SCAM GRAM delivered directly to your inbox)

Consumer Action at 52 Years: a celebration of service

By Anna Flores

Last month, Consumer Action marked its 52nd anniversary with a virtual convening and, that evening, an awards ceremony and celebration that brought together friends, supporters and icons in consumer advocacy. Read more.

Webinar prepares online shoppers for a scam-free holiday season

By Monica Steinisch

With the holiday shopping season upon us, Consumer Action hosted a webinar where a panel of experts provided tips for avoiding hassles and staying safe when shopping online. Read more.

Coalition Efforts

By Monica Steinisch

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

By Ruth Susswein

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, the Bureau proposes more consumer control over our financial data, while limiting misuse or abuse by financial firms; and Citi is fined for intentionally discriminating against card applicants. Read more.

Class Action Database: TenantReports-dot-com settles over reporting violations 

By Monica Steinisch

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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