What people are saying

“Oh, I just love these [SCAM GRAM newsletters]. They are so informative and I send them on to people that I know who might be duped.”

--SCAM GRAM reader Joan, Fairfield, CA (subscribe to our mailing list to get the SCAM GRAM delivered directly to your inbox)

Join us: Anniversary awards ceremony and convening tomorrow!

By Monica Steinisch

On Nov. 2, Consumer Action will hold its annual anniversary celebration and awards ceremony in D.C., preceded by a virtual convening exploring how to better support Gen Z through post-COVID challenges. We hope to see you there! Read more.

Coalition Efforts

By Monica Steinisch

Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.

CFPB Watch

By Ruth Susswein

In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the CFPB case before the Supreme Court, the effort to curb junk fees and adopt upfront pricing; and TransUnion’s phantom security freezes and error-laden screening reports. Read more.

Class Action Database: A failing grade for not discharging student loans in bankruptcy

By Monica Steinisch

Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.

About Consumer Action

Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.  

By providing consumer education materials in multiple languages, webinars covering a wide range of consumer topics, and a comprehensive website, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.

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