More shoppers are opting to order online as fears of coronavirus spread, and that's creating delays for Amazon's Prime Now and Amazon Fresh delivery services. The spike in orders is straining the retailer's system and Amazon has started warning customers about potential delivery delays on some items.

Covetrus posted a fourth-quarter loss, although fourth-quarter revenue increased by 11.6%. Acting CEO Benjamin Wolin will retain the title permanently.

A good product information management platform can help distributors experiment with data hierarchies, automate certain tasks and otherwise improve customer engagement, writes Pimcore CEO Shashin Shah. "A PIM solution can introduce collaboration both internally as well as among other stakeholders, enabling easy and quick access to product data," Shah writes.

Brands that want to stand apart and engage with consumers during the next decade should consider tech tools such as artificial intelligence and multitouch attribution while also concentrating on video marketing and maintaining consumer trust and privacy, writes ROI's Timothy Seward. "Not only do you need to keep up-to-date with the ever changing trends, but you need to apply them to your unique brand in the way that makes the most sense."

Business-to-business marketers should shift their focus from inbound leads to in-market prospects by using predictive analytics to identify intent signals and target leads throughout their "pre-pipeline" journey, writes 6sense's Latane Conant. She sets out the steps B2B marketers should take to ensure business and sales development teams are aligned with marketing efforts to ensure prospects receive the right messaging at the right time.

Regardless of industry, all leaders need a growth mindset and qualities such as confidence and commitment, writes Bernhard Schroeder of Lavin Entrepreneurship Center. "There is no greater motivation than seeing top leadership down in the trenches working alongside everyone else, showing that hard work is being done at every level," he writes.

Why is NAW's "Optimizing Human Capital Development" overshadowing every other basic talent book out there? It's based on rich and extensive research with leading distributors from across the industry, it includes practical experiences directly from those distributors, and it provides a distribution-specific success formula that identifies key ingredients, from talent strategy alignment, talent planning and talent acquisition, to talent management, talent development, talent retention and return-on-talent investment. It culminates with best practices and a plethora of tools to assess, evaluate and improve your company's current initiatives.

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