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 | From the Editor's Desk
Can Friction Improve Your Customers Experiences? Our special report on innovation systems will help leaders guide teams that rely on virtual collaboration, explores the potential of new developments, and provides insights on how to manage customer-led innovation.
Our special report on innovation systems will help leaders guide teams that rely on virtual collaboration, explores the potential of new developments, and provides insights on how to manage customer-led innovation.
Companies are on a mission to design purchase journeys that are as free of frustration and inconvenience as possible. "Friction kills the customer experience!" has become the conventional wisdom. This is thought to be particularly true when serving online shoppers, who are known to be less patient and have shorter attention spans; after all, competitor websites are but a few clicks away.
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WorkWorkTo Build Momentum, Scott Tackles Race and Racism in Chicago   Jonathan Weisman is a Chicago-based political correspondent, veteran journalist and author of the novel “No. 4 Imperial Lane” and the nonfiction book “(((Semitism))): Being Jewish in America in the Age of Trump.” His career in journalism stretches back 30 years. More about Jonathan Weisman
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WorkWorkWorkWorkWork5 Takeaways from Argentina’s Election  Jack Nicas is the Brazil bureau chief, covering Brazil, Argentina, Chile, Paraguay and Uruguay. He previously reported on technology from San Francisco and, before joining The Times in 2018, spent seven years at The Wall Street Journal. More about Jack Nicas WorkOpinion | The Secret of America’s Economic Success  Paul Krugman has been an Opinion columnist since 2000 and is also a distinguished professor at the City University of New York Graduate Center. He won the 2008 Nobel Memorial Prize in Economic Sciences for his work on international trade and economic geography. @PaulKrugman WorkWorkWorkWorkWorkWorkWorkWorkChunk of change: four charged with stealing millions of US dimes from truck  The men then sold the perishable goods over the internet, while making several attempts to redeem the dimes for more convenient denominations at four banks and various coin machines across Pennsylvania and Maryland. Less than a few thousand dollars were ultimately cashed. The whereabouts of the rest of the dimes is a coin toss. WorkWorkA New Era of Psychedelics in Oregon  Still, there is more to do. Mr. Beck continues in his traditional therapy and plans to increase the frequency of those sessions, which he has found productive with more clarity about what needs to be discussed. The treatments have complemented each other, he said. Work‘Super Fog’ Blankets New Orleans, Causing Pileups  The State Police closed parts of Interstates 10, 5 and 310 on Monday morning and warned that, because of the heavy fog, “drivers should avoid the area if possible and use alternate routes.” Interstate 10 reopened at 2:30 p.m. local time, but portions of Interstates 55 and 310 remained closed later on Monday afternoon. WorkWork‘I Have Your Back’: Doug Emhoff Draws on His Faith After Hamas Attack  Mr. Emhoff will continue to use his role to raise awareness of the violent consequences of hate. On Tuesday, he will travel to Pittsburgh to meet with survivors of the 2018 mass shooting at the Tree of Life Congregation because, according to Liza Acevedo, his communications director, he has kept in touch with the families over the years. The anniversary of that shooting is Friday. WorkCalifornia Boosts Minimum Wage for Health Care and Fast-Food Workers  In an anniversary celebration open to the public last month, the city and the university came together to celebrate the library and all it has given the region. In honor of the occasion, the San Jose Public Library released 10 new commemorative library card designs, each highlighting installations and artwork on display at the library. WorkStriking Auto Workers Just Shut Down The Ram Pickup Plant  The strikes at the Big Three are part of a broader wave of work stoppages hitting U.S. employers this year as unionized workers push aggressively for strong contracts amid a tight labor market. Large strikes have hit Hollywood (150,000 actors and 11,000 writers), hospital giant Kaiser Permanente (75,000 health care workers) and the Los Angeles hotel industry (20,000 workers) in recent months. WorkWorkWorkUS takeover deals hit $139 billion in October, the highest since June 2019  Not only did October surprise with the surge in deals, but investors are betting on another burst of activity in 2024. Executives at the AlphaMarket Growth Summit noted that about 1,200 private US companies will run out of money by the end of next year. Those businesses could seek to raise capital, either by going public or making acquisitions, Fortune reported. WorkA 2% tax on the world's billionaires would raise $250 billion a year  Also, unlike the other ultra-rich—centimillionaires, decamillionaires, and so on—billionaires are a small, visible group, “making it relatively easy to implement the tax,” the EU Tax Observatory noted. This is especially important because such a tax “requires substantial progress in information reporting and international information exchange.” WorkWhen will Spotify leave its loss-making days behind?  This could give artists who are fed up with low royalties another way to earn money. It’s a win for the company, too. If it becomes a mainstay beyond music streaming—in touring, merch, and the larger fandom play—Spotify may be able to put itself in a better financial position. WorkWorkManchester University claims huge drone record  Fixed-wing cardboard drones made by Australian firm SYPAQ have been supplied to Ukraine. In March the company revealed hundreds of the flat-packed drones were being shipped to the country each month. WorkPolice to treat shoplifting like organised crime  The Policing Minister, Chris Philp, chaired a meeting on Monday with senior police leaders and 13 of the UK\'s biggest retailers. Mr Philp said shoplifting was a \"blight\" on the High Street and that bringing together government, policing and business would lead to \"more joined up working when it comes to retail crime\". WorkWorkLabour more ambitious for Tata Steel - Sir Keir Starmer  \"We are committed to meaningful consultation with our trade union partners and will work closely with the UK and Welsh governments through a dedicated transition board to support affected workers and their communities\". WorkHS2: England's buses get £150m boost from cancelled leg  Andy Street, the Conservative mayor for the West Midlands, told BBC Radio WM the funds were \"clearly very good news for bus services\" but added the government should still be trying to improve the high-speed link between Birmingham and Manchester. WorkWorkU.A.W. Expands Strike to a Ram Plant in Michigan  Neal E. Boudette is based in Michigan and has been covering the auto industry for two decades. 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She was part of a Times team that was a finalist for the Pulitzer Prize for distinguished public service journalism in 2020, and part of a Times team that received Columbia University’s John B. Oakes award for distinguished environmental journalism in 2018. More about Coral Davenport WorkTaylor Swift’s ‘Cruel Summer’ Hits No. 1 After Four Years  Bad Bunny’s success bumps Drake to second place after one week at No. 1 with “For All the Dogs.” Also this week, the K-pop quintet Tomorrow X Together opens at No. 3 with “The Name Chapter: Freefall,” which sold 106,000 copies as a complete package and drew about 12 million clicks on streaming services. WorkWar With Hamas Hits Israel’s Economy, Central Bank Says  Liz Alderman is the chief European business correspondent, writing about economic, social and policy developments around Europe. She was previously an assistant editor in New York, and the former business editor of The International Herald Tribune. More about Liz Alderman WorkThe Stratospheric Rise of Lionel Messi’s Pink Jersey  Rory Smith is The Times’s chief soccer correspondent, based in Britain. He covers all aspects of European soccer and has reported from three World Cups, the Olympics, and numerous European tournaments. More about Rory Smith WorkWorkWorkWorkWorkFTC plans to hire child psychologist to guide internet rules  Bedoya said the initial hires would likely be \"psychological scientists\" or \"social psychologists,\" who conduct research rather than evaluate kids in a clinical setting. While he said he can\'t \"presuppose anything,\" they\'d likely work on investigations, strategy and possibly rulemaking. WorkOkta cybersecurity breach wipes out more than $2 billion in market cap  Okta has also been a target before. A hacking group purportedly accessed numerous Okta systems in a March attempt. That group, Lapsus$, has been tied to hacking attacks at Uber and Grand Theft Auto maker Rockstar Games, a subsidiary of Take-Two Interactive, according to a report from the Cybersecurity and Infrastructure Security Agency. WorkTesla discloses DOJ probes over vehicle range, personal benefits and more  The Q3 filing out Monday was signed by Tesla\'s Chief Financial Officer Vaibhav Taneja, who assumed the role of CFO in August this year. Tesla\'s former CFO Zachary Kirkhorn will be paid through his exit date, the filing out Monday revealed, but the company redacted his exit date.Don\'t miss these CNBC PRO stories: WorkWorkWorkWorkWorkNo Longer Scotland’s Leader, Sturgeon Focuses on Learning to Drive  She clearly welcomed the change of subject and the chance to play social media influencer on Monday. Sitting at the wheel with the booklet of a local driver training company in hand, she posed in a photo with her “brilliant” instructor, calling him “someone I could trust and feel comfortable with.” WorkHamas Releases 2 More Hostages  By entering your email and clicking Sign Up, you\'re agreeing to let us send you customized marketing messages about us and our advertising partners. You are also agreeing to our Terms of Service and Privacy Policy. Work TradeBriefs Publications are read by over 10,00,000 Industry Executives About Us | Advertise Privacy Policy | Unsubscribe (one-click) You are receiving this mail because of your subscription with TradeBriefs.
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